Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Troy Smith

Troy Smith

Shelton,Washington

Summary

Dedicated and versatile professional with a proven track record in sales, customer service, order filling, and delivery driving. Experience in effectively engaging with customers, meeting sales targets, and ensuring timely delivery of products. Strong multitasking abilities, excellent communication skills, and a customer-first approach. Seeking to leverage my diverse skill set and commitment to providing outstanding service in a dynamic role.

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 50+ pounds.

Overview

18
18
years of professional experience

Work History

Petcare associate

Rover.com
Shelton, WA
12.2022 - Current
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Gave medication to pets following guidelines from owners.

Shopper/Delivery driver

Instacart
Shelton, WA
09.2022 - Current
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Loaded and unloaded orders at customer's homes or locations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Stocker/customer service

Kamilche trading post
Shelton, WA
01.2024 - 03.2024
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Organized storage areas for efficient use of space.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Filled and inspected propane tanks for leaks, rust, or other signs of damage.

Setup associate

Walmart
Shelton, WA
10.2023 - 12.2023
  • Eciently set up and assemble equipment and materials for events, meetings, and presentations
  • Collaborate with team members to ensure timely and accurate execution of setup requirements
  • Loaded and unloaded materials and tools, ensuring everything needed for the job was readily available
  • Supported the remodeling team in various tasks as needed, contributing to the successful completion of projects
  • Utilized equipment such as pallet jacks and forklifts to move and transport heavy merchandise
  • Collaborated with team members to meet daily stocking goals and deadlines.

Field representative

Premium retail
Shelton, WA
08.2023 - 10.2023
  • Managed a territory of accounts, driving sales growth through relationship-building and eective communication
  • Organized and executed promotional events and marketing initiatives to increase brand awareness and market presence
  • Utilized CRM software to track client interactions, monitor sales trends, and develop strategic plans for maximizing revenue opportunities.

Housekeeper

Vacasa
Hoodsport, WA
08.2023 - 09.2023
  • Eciently cleaned and maintained guest rooms, ensuring high levels of cleanliness and organization
  • Demonstrated strong attention to detail in tasks such as dusting, vacuuming, and mopping
  • Managed inventory and restocked cleaning supplies in a timely manner to support daily operations
  • Followed established safety protocols and procedures to promote a safe environment for guests and sta.

Bakery Assistant

Olympic bakery
Shelton, WA
07.2023 - 08.2023
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Customer service cashier

Kamilche trading post
Shelton, WA
05.2023 - 07.2023
  • Processed cash, credit card, and check transactions accurately and eciently at the checkout counter
  • Resolved customer complaints and concerns in a professional and timely manner to ensure customer satisfaction
  • Maintained a clean and organized checkout area, including restocking merchandise and cleaning equipment as needed
  • Handled product returns and exchanges in accordance with store policies and procedures
  • Provided exceptional customer service by greeting and assisting customers with their purchases.

Personal shopper

Walmart
Shelton, WA
11.2022 - 05.2023
  • Managed inventory and sourced new merchandise to stay current with latest trends and meet client demands
  • Used organizational skills to coordinate appointments, schedule deliveries, and track orders to ensure timely and ecient service
  • Maintained organized and ecient inventory levels by restocking shelves and storage areas in a timely manner
  • Assisted in receiving and unloading shipments of merchandise, verifying contents and documenting any discrepancies
  • Maintained a clean and organized store environment to enhance the shopping experience for customers.

Delivery driver

Pizza hut
Shelton, WA
08.2022 - 10.2022
  • Completed all assigned deliveries in a timely manner, ensuring products arrive safely and on schedule
  • Demonstrated remarkable route planning abilities, minimizing delivery times and optimizing eciency
  • Maintained a awless driving record and upheld strict adherence to all trac laws and safety regulations
  • Managed inventory and supplies to ensure smooth operation of the kitchen and reduce waste
  • Collaborated with team members to expedite food orders and deliver excellent customer service
  • Maintained cleanliness and organization in the kitchen by washing dishes, glassware, and utensils quickly and eciently.

Laborer

Hiawatha evergreens
Shelton, WA
09.2006 - 11.2014
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Located items by referring to location cards and current marking system, counting to verify accuracy.
  • Documented the number of out going product, and documented it for supervisor.

Education

GED -

Choice high school at Shelton, wa
06.2001

Skills

  • Communication skills
  • Customer Service
  • Stocking
  • Quality Control
  • Adaptability
  • Cash handling
  • Cashiering
  • Leadership
  • Inventory control
  • Problem solving
  • Conflict resolution
  • Organizational Skills
  • Time management skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Stocker/customer service

Kamilche trading post
01.2024 - 03.2024

Setup associate

Walmart
10.2023 - 12.2023

Field representative

Premium retail
08.2023 - 10.2023

Housekeeper

Vacasa
08.2023 - 09.2023

Bakery Assistant

Olympic bakery
07.2023 - 08.2023

Customer service cashier

Kamilche trading post
05.2023 - 07.2023

Petcare associate

Rover.com
12.2022 - Current

Personal shopper

Walmart
11.2022 - 05.2023

Shopper/Delivery driver

Instacart
09.2022 - Current

Delivery driver

Pizza hut
08.2022 - 10.2022

Laborer

Hiawatha evergreens
09.2006 - 11.2014

GED -

Choice high school at Shelton, wa

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Troy Smith