Troy Smith II
Palm Bay,FL
Summary
Dynamic leader with a proven track record at Hertz, excelling in team leadership and problem-solving. Mastered inventory management and customer service, enhancing operational efficiency and satisfaction. Demonstrated exceptional ability to motivate teams and implement strategic plans, achieving significant improvements in performance and productivity.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Changeover Ops
Hertz
Fort Myers, FL
01.2021 - 07.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Restaurant Manager
Taco Bell
Fort Myers, FL
02.2018 - 09.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Motivated staff to perform at peak efficiency and quality.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma -
East Lee County High
Lehigh Acres, FL05.2017
Skills
- Effective Scheduling
- Customer service
- Problem-solving
- Planning and implementation
- Team leadership
- Decision-making
- Management
- Software knowledge
- Inventory management
- Team communication
Certification
Microsoft certified
Timeline
Changeover Ops
Hertz
01.2021 - 07.2024
Restaurant Manager
Taco Bell
02.2018 - 09.2020
High School Diploma -
East Lee County High