Summary
Overview
Work History
Education
Skills
Timeline
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Troy Stephen

Worthington,OH

Summary

Award-winning Sales and Business Development veteran with 26 exceptional years in the foodservice industry, seeking to advance career in Maui, Hawaii. Building upon established track record of sales excellence, brings a team-oriented mindset and unparalleled leadership abilities that position as a valuable asset to any distribution/sales team.


Professional with robust background in regional management and strong commitment to achieving results. Adept at driving business growth and optimizing operational processes. Known for collaborative leadership and adaptable approach to dynamic market conditions. Key skills include strategic planning, team development, and market analysis.

Overview

34
34
years of professional experience

Work History

Regional Vice President Growth

Hillcrest Foods
02.2020 - Current
  • Accrued over $14 million in new sales since entering this position
  • Currently managing a four-person sales team and one Business Development Trainee
  • Work extensively with customers to fine tune menu analysis/merchandising to improve profitability
  • Foster and maintain close working relationships with customers, overseeing all onboarding/closing through the delivery of first order
  • Responsible for creation and implementation of all customer incentives, up-fronts, and spend back programs
  • Developed and implemented a business review program, online order training, and entertainment programs
  • Consistent collaboration with merchandisers on new inventory items

Sales Manager

Hillcrest Foods
01.2018 - 02.2020
  • Responsible for the recruitment, hiring and managing of sales personnel
  • Created and effected sales growth initiatives through variables such as pricing creativity, penetration opportunities, cold calling and team building social capitals
  • Developed and implemented a recovery system for top tier customers
  • Accurately vetted potential customers to ensure a cohesive fit to ensure brand maximizing and customer success
  • Spearheaded customer service processes specifically for customers within our local district
  • Consistent and responsive monitoring of routing, delivery windows, delivery times and order accuracy

Market Associate/Business Development Sales Representative

Sysco Foodservice
01.1999 - 12.2017
  • Duties included: Developing new business at 15% every year, maintaining current customers, sales penetration with current customers of 10%, keeping lost sales at 5%, product sampling, sales promotions, and maximizing company profits
  • Led many sales training sessions for new and current MA's
  • Set numerous sales records throughout my career including a single-day record of $55,000 from one customer
  • 5x Market Associate of the Month
  • 4x Chairman's Club Winner
  • 2x Torchbearer Club Winner
  • 1x President's Club Winner

Owner & Operator

Bagel Island
01.1995 - 12.1999
  • Owned and operated a mobile catering company specializing in bagels and healthy alternatives
  • Duties included: contract negotiations, product and menu development, recipes, pricing strategies, prime cost evaluations, and most importantly customer development and retention

Shift Lead

Anheuser Busch
01.1991 - 12.1995
  • Oversaw multiple product lines and their quality insurance programs
  • Worked every aspect of the facility from products on the production line, quality assurance, supervisor, and transportation

Education

B.S. - Business Management

The Ohio State University
01.1991

Skills

  • Staff leadership
  • Strategic Decision-making
  • Operational planning
  • Operations management
  • Sales management
  • Teamwork and collaboration
  • Relationship and team building
  • Leadership and people development
  • Client relationship management
  • Employee motivation and performance
  • Sales growth

Timeline

Regional Vice President Growth

Hillcrest Foods
02.2020 - Current

Sales Manager

Hillcrest Foods
01.2018 - 02.2020

Market Associate/Business Development Sales Representative

Sysco Foodservice
01.1999 - 12.2017

Owner & Operator

Bagel Island
01.1995 - 12.1999

Shift Lead

Anheuser Busch
01.1991 - 12.1995

B.S. - Business Management

The Ohio State University

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Troy Stephen