Troy Todd
Parkville,MO
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
9
9
years of professional experience
Work History
Owner/Operator
TTT Hockey, LLC and TP Hospitality, LLC
05.2018 - Current
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility.
- Managed financial planning, budgeting, and expense tracking for operational efficiency.
- Trained and mentored staff on best practices in hospitality and customer interaction.
Owner/Operator
Riverpark Pub & Eatery and Park Place Grille
05.2018 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Manager
Market Grille
09.2016 - 05.2018
- Led team to enhance customer service and operational efficiency through targeted training programs.
- Implemented inventory management system, reducing stock discrepancies and improving order accuracy.
- Developed and executed strategic marketing initiatives to increase brand awareness and drive sales.
- Streamlined workflow processes, resulting in improved staff productivity and reduced wait times for customers.
Manager
Bonefish Grille
09.2016 - 05.2018
- Coordinated cross-departmental communication to ensure alignment on operational goals and strategies.
- Managed and motivated employees to be productive and engaged in work.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Bachelor of Science - Business Economics
South Dakota State University
Brookings, SD08-1987
Skills
- Operations management
- Hiring
- Business planning
- Staff training and development
- Inventory management
- Budget development
- Recruiting and hiring
- Decision-making
- Customer service
- Strong work ethic
Timeline
Owner/Operator
TTT Hockey, LLC and TP Hospitality, LLC
05.2018 - Current
Owner/Operator
Riverpark Pub & Eatery and Park Place Grille
05.2018 - Current
Manager
Market Grille
09.2016 - 05.2018
Manager
Bonefish Grille
09.2016 - 05.2018
Bachelor of Science - Business Economics
South Dakota State University