Troy Troxell
Delhi,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Skilled Line Cook with background in fast-paced, high-volume restaurant environments. Experience includes preparing meals to order, plating and presenting dishes, and maintaining kitchen cleanliness. Strengths encompass knowledge of food safety regulations, culinary techniques, and inventory management. Previous work has demonstrated ability to keep up with rush hours while maintaining quality control and efficiency.
Overview
19
19
years of professional experience
Work History
Line Cook
Silver Ladle
Cincinnati, Ohio
12.2022 - Current
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Adhered to sanitation policies at all times when handling food products.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Kept stations stocked and ready for use to maximize productivity.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Followed proper food handling methods and maintained correct temperature of food products.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Ice Cream Truck Driver
Bill stamper
Cincinnati, Ohio
06.2009 - 08.2024
- Checked stock levels and re-stocked ice cream truck with supplies.
- Conducted daily maintenance checks on vehicle to ensure safety and reliability.
- Greeted customers in a friendly manner and provided customer service.
- Operated cash registers, collected payments, and made change for customers.
- Maintained cleanliness of the truck interior, exterior, and serving area.
- Organized items in an orderly fashion to ensure fast delivery times to customers.
- Followed all health department regulations regarding food handling procedures.
- Adhered to company policies related to safe operation of vehicles while driving.
- Assisted with inventory management by counting existing stock on hand at beginning and end of shifts.
- Responded promptly to customer inquiries, complaints, or requests for assistance in a professional manner.
- Maintained records of sales transactions including customer names, prices paid.
- Monitored temperatures of freezers and refrigeration units regularly to ensure proper functioning.
- Optimized small workspace to maximize utility of sometimes cramped food truck working area.
- Identified top-selling products and hot ideas to create customer favorites and improve brand identity.
- Researched high foot-traffic areas to maximize profits during peak hours of operation.
- Upsold product accessories and warranties to bolster revenues on each sale.
- Monitored daily and long-term routes for weather, traffic, and other conditions.
Manager
Check Into Cash
Cincinnati, Ohio
09.2005 - 05.2009
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate in Electronics Engineering Technology - Audio And Visual Productions
Southern Ohio College
Cincinnati, OH04-2000
High School Diploma -
Oak Hills High School
Cincinnati, OH05-1997
Skills
- Line Management
- Food Safety
- Server Communication
- Recipe preparation
- Food rotation
- Kitchen Operations
- Workload Management
- Foodservice sanitation
- Customer Service
- Attention to Detail
- Quality assurance and control
- Highly motivated
- Problem-Solving
- Team Coordination
- Cleaning and organization
- Reliable and Trustworthy
- Active listener
- Professional Attitude
- Punctual and honest
Timeline
Line Cook
Silver Ladle
12.2022 - Current
Ice Cream Truck Driver
Bill stamper
06.2009 - 08.2024
Manager
Check Into Cash
09.2005 - 05.2009
Associate in Electronics Engineering Technology - Audio And Visual Productions
Southern Ohio College
High School Diploma -
Oak Hills High School