Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Wann

Ooltewah,TN

Summary

Dynamic individual with hands-on experience in merchandising, operations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

14
14
years of professional experience

Work History

Operations/Logistics/Merchandise Manager

Academy Sports + Outdoors
07.2020 - Current
  • Leader of Operational/ Logistics/Merchandising
  • Leader of store loyalty metrics
  • Inventory/ Shrink Captain
  • Manager on Duty
  • Experience in staffing
  • Associate training and development
  • P&L review

Assistant Store Manager - Operations

Lowe's
08.2019 - 05.2020
  • Leader of all store operational goals and tasks
  • Leader of customer service metrics
  • Manager on Duty
  • Develop team members for leadership roles
  • Inventory Shrink Coordinator
  • Safety Coordinator

Sales Team Manager

Belk
11.2016 - 07.2019
  • Store leader that excelled within the flagship facility by:
  • Implemented sales/visual strategies that increased sales (2% to 7%) compared to LY
  • Merchandised departments to promote customer appeal during sales promotions, seasonal transitions and holiday events
  • Maximized staffing to provide superior customer service while reducing budgetary concerns
  • Led the store's achievement of successful sales loyalty metrics (115% of goal) via creating a culture of education, customer service and interaction to prompt increased return traffic

Team Leader/Trainer

Target
11.2011 - 10.2016
  • Reduced operations related labor costs (10%) via efficient logistics and team development
  • Increased brand recognition and sales via promotional displays, sale sets, product knowledge and excellent customer service
  • Developed 6 qualified team members toward managerial opportunities via course work and example
  • Trained all incoming team members on register operation, merchandise unload and placement, planogram completion and store safety

Education

Bachelor's - Business Administration

Tusculum College
Greeneville, TN

Associate - Liberal Arts

Virginia Highlands Community College
Abingdon, VA

Skills

  • Planograms
  • Merchandising
  • Profit & loss
  • Team management

Timeline

Operations/Logistics/Merchandise Manager

Academy Sports + Outdoors
07.2020 - Current

Assistant Store Manager - Operations

Lowe's
08.2019 - 05.2020

Sales Team Manager

Belk
11.2016 - 07.2019

Team Leader/Trainer

Target
11.2011 - 10.2016

Bachelor's - Business Administration

Tusculum College

Associate - Liberal Arts

Virginia Highlands Community College

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