Troy weekes
DECATUR
Summary
Dynamic professional with a proven track record at Locowireless, excelling in team leadership and client support. Successfully led cross-functional teams to enhance project delivery timelines and implemented strategic initiatives that improved operational efficiency. Skilled in financial transaction processing and fostering strong professional relationships, driving productivity and performance.
Overview
14
14
years of professional experience
Work History
Manager's Assistant
Deeknowsphones
Decatur, GA
01.2022 - Current
- Coordinated schedules and appointments for management, enhancing organizational efficiency.
- Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
- Managed communication with clients and vendors, fostering strong professional relationships.
- Streamlined office procedures, improving workflow and operational effectiveness.
Manager
Locowireless
Jonesboro, GA
02.2012 - 10.2022
- Led cross-functional teams to improve project delivery timelines.
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Managed resource allocation to optimize team performance and productivity.
- Analyzed market trends to inform decision-making and strategic planning.
Education
High School Diploma -
High School Diploma -
Martin Luther King Jr
New York, NY06-1987
Skills
- Client support
- Financial transaction processing
- Team development
- Team leadership
- Call Center
- Salesforce
- Microsoft Office Suite
- Key Account ManagementCustomer Service
- Project Management
Accomplishments
Successfully managed Quotation Management and RFQ Preparation processes.
• Utilized systems such as SharePoint and SAP to provide timely responses to customers and Sales Teams.
• Coordinated with internal departments including PLM, Business Management, Production Control,
Engineering, Quality, and Logistics.
• Maintained documentation for bid requests and managed correspondence files.
• Processed customer purchase orders and oversaw the entire order management process until product
delivery.
• Maintained customer profile master data and managed RMA documents and credit and Debit Memo
requests.
• Collaborated effectively with Sales Teams to support customers with appropriate reports.
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Manager's Assistant
Deeknowsphones
01.2022 - Current
Manager
Locowireless
02.2012 - 10.2022
High School Diploma -
High School Diploma -
Martin Luther King Jr