Summary
Overview
Work History
Education
Skills
References
Timeline
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Troy Work

Rochester Hills

Summary

Dynamic Sales Associate with a proven track record at Dean Sellers Ford, excelling in upselling and guest relations. Skilled in adapting sales strategies and developing strong customer connections, consistently exceeding quotas. Expert in sales development with a knack for fostering long-term customer relationships, ensuring high referral rates and repeat business.

Overview

3
3
years of professional experience

Work History

Sales Associate

Extreme Loans
Southfield
04.2024 - 02.2025
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

Dorian Ford
Clinton Township
07.2023 - 03.2024
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Answered store and merchandise questions and led customers to wanted items.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.

Sales Associate

Dean Sellers Ford
Troy
05.2022 - 06.2023
  • Consistently exceeded quotas by pursuing and closing sales.
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.

Education

High School Diploma -

Rochester High School
Rochester, MI
05-2016

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Sales development
  • Guest relations
  • Goal tracking

References

References available upon request.

Timeline

Sales Associate

Extreme Loans
04.2024 - 02.2025

Sales Associate

Dorian Ford
07.2023 - 03.2024

Sales Associate

Dean Sellers Ford
05.2022 - 06.2023

High School Diploma -

Rochester High School

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Troy Work