Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Troy J. Winkelman

Oshkosh,WI

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

17
17
years of professional experience

Work History

Personal Time Off

Caring for Sick Family Member
03.2025 - Current

Master Recruiter

TotalMed Staffing
03.2021 - 02.2025
  • Recruited 111 traveling Nurses and Social Workers for roles which produced over $3.3 million in gross revenue for the company (highest in the Healthcare Support Division during this time)
  • Developed best practices for lead generation websites, and solidified TotalMed’s first-ever new employee ramp-up plans for incoming recruiters
  • Mitigated contractor concerns and emergencies, resulting in a 91% extension rate when offered
  • Maintained an 87 NPS on GreatRecruiters.com, highlighting superior service to travelers
  • Earned a company trip to Cancun based on recruitment, sales, development, and leadership performance
  • Promoted to the Healthcare Support Division’s first-ever Master Recruiter position in October 2022

Senior Field Sales Manager

Vector Marketing Corporation
12.2007 - 04.2024
  • Organized and conducted over 50 multiple-person sales trainings for entry-level representatives and managers, while speaking at over 40 company functions in front of 100+ people
  • Interviewed over 3,500 applicants for marketing and management positions
  • Assisted in modernizing the company’s social media brand through Facebook and Twitter
  • Orchestrated business planning sessions and managed three branch marketing offices
  • Collaborated with team members to facilitate employee development best practices and SOPs
  • Launched Vector’s first-ever Service Call Certification Program to train representatives in proper sharpening and best sales practices
  • Awarded 6 company trips abroad, the company’s All-American Scholarship and the Sir Lancelot Leadership award based upon sales and management performance

Assistant Plasma Center Manager

BioLife Plasma Services L.P.
01.2018 - 04.2020
  • Introduced numerous solutions which have effectively and consistently decreased processing times by nearly 2 minutes
  • Researched information to create a Yield Policy which led to a 1.4% increase in Repeat Donor Yield and a 6.2% increase in New Donor Yield, each setting a company record respectively
  • Mitigated concerns between employees and management regarding scheduling, company procedures, COVID-19 protocols, and center initiatives

Management Assistant

Enterprise Rent-A-Car
05.2015 - 06.2017
  • Oversaw operations at Appleton, Green Bay and Milwaukee airports, becoming responsible for a total of $67.6 million in company inventory
  • Trained over 20 employees on rental, risk management, administrative and marketing procedures at the various aforementioned rental locations
  • Eclipsed sales benchmarks on individual and office levels, earning 19 trips to company elite events
  • Increased sales and customer service metrics at all locations by at least 12% each quarter
  • Implemented a company shadowing program to ensure long-term sales and service success

Education

Bachelor of Science -

University of Wisconsin-Oshkosh
Oshkosh, WI
05-2015

Skills

  • Relationship building
  • Motivational interviewing
  • Servant-based leadership
  • Talent acquisition
  • Candidate sourcing
  • Business planning

Technical Skills

CRM & ATS Systems: SalesForce, icIMS, StaffBot

ERP & HCM Systems: ADP, WorkDay

Websites: Indeed, Vivian, LinkedIn, Google Chrome, Internet Explorer

Applications, Email & Software: Microsoft Office, Microsoft Word, Microsoft Office, Microsoft Powerpoint, Adobe PDF, OneDrive, Google Docs, Windows, Android, macOS, iOS, Outlook, Gmail, Microsoft Teams, Slack, Zoom

Timeline

Personal Time Off

Caring for Sick Family Member
03.2025 - Current

Master Recruiter

TotalMed Staffing
03.2021 - 02.2025

Assistant Plasma Center Manager

BioLife Plasma Services L.P.
01.2018 - 04.2020

Management Assistant

Enterprise Rent-A-Car
05.2015 - 06.2017

Senior Field Sales Manager

Vector Marketing Corporation
12.2007 - 04.2024

Bachelor of Science -

University of Wisconsin-Oshkosh
Troy J. Winkelman