Tru Mount
Coeur d'Alene,ID
Summary
Dedicated caregiver with a strong history of delivering high quality care services. Focus on improving client well-being and fostering trusting relationships. Recognized for collaborative approach and ability to adapt in fast-paced care settings. Ensure clients receive compassionate and efficient care. Meticulous attention to detail, exceptional customer service, adept at managing multiple tasks while upholding a clean environment. Skilled in streamlining workflow efficiency, prioritizing tasks effectively, consistently meeting deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Home helpers
08.2023 - 04.2024
- Fulfilling needs in a reasonable time frame.
- Ensuring all tasks were completed correctly and in a reasonable timeframe
- Attention to detail
- Engaged clients, answered questions and supported requests with a positive and willingness mindset
- Followed best practices for patient care ensuring patient safety with no incident reports
- Communicated with clients, families and higher ups regarding patient care
- Prioritizing client needs, health and dignity
Cook and Cashier
Qdoba
06.2021 - 03.2022
- Maintained a clean environment
- Managed multiple orders simultaneously during peak hours while maintaining accuracy
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
House Cleaner
Obsessively Clean District
04.2020 - 09.2021
- Provided exceptional customer service by addressing client concerns promptly and professionally
- Demonstrated strong attention to detail in identifying and addressing areas that required extra care or attention
- Managed client schedules effectively, ensuring timely arrival at each location
Education
High school diploma or GED -
Kootenai Bridge Academy
Coeur D'Alene, IDSkills
- Skilled in optimizing workflow efficiency, prioritizing tasks and meeting deadlines without compromising quality
- Search engines
- Cash handling
- Hospitality
- HIPAA
- Working with people with developmental disabilities
- Management
- Patient interaction
- Experience with children
- Able to prioritize tasks efficiently, effectively managing time and resources to achieve maximum productivity
- Computer skills
- Customer service
- Basic math
- Demonstrated ability to work effectively between teams and maintaining positive dynamics
- Organizational skills
- Kitchen experience
- Negotiation
- Typing
- Childcare
- Geriatrics
- Attention to detail
- Phone etiquette
- English
- Time management
- Sales
- Handling customer inquiries with professionalism and efficiency
- Communication skills
Certification
- Food Handler Certification
- CPR Certification
- Driver's License
- AED Certification
- First Aid Certification
Timeline
In Home Caregiver
Home helpers
08.2023 - 04.2024
Cook and Cashier
Qdoba
06.2021 - 03.2022
House Cleaner
Obsessively Clean District
04.2020 - 09.2021
High school diploma or GED -
Kootenai Bridge Academy