Trudi Emminger

• Checked patients in and out
• Entered providers orders -labs, scans referrals, procedures
• Developed Chemo calendars for patients care plans
• Collected co-pays and payments on accounts
• Scheduled lab, office visit, infusion, injections appointments for patients
• Insurance verification entry
• Generated referral orders and follow up on appointments
• Phone Triage
• Data Entry
• Coordinated with drug rep for visits to office
• Managed high volume of task through EMR for patient care
• Trained new employees
• Contributed to building a positive team atmosphere
• Maintain confidence and discretion handling sensitive information
• Maintained current Knowledge of HIPPA compliance regulation
• Managed administrative procedures to streamline daily operation.
• Answered phone calls and messages for 40 to 50 calls per day-physician, medical facility, scheduling appointments, and handling patient inquiries.

• Checked patients in ER and for procedures at hospital
• Entered insurance information and determined eligibility
• Collected Co-pays on ER visits and other hospital procedures
• Entered demographic information for patients.

r

• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
• Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
• Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

• Counseled offenders on issues such as job assignments and housing changes, institutional transfers, committee actions and other institutional procedures
• Planned and mapped what inmates training, educational programs would look
• Prepare case studies, offender progress notes to include parole agreements, visitation list, telephone.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.