Trudy Gabbard
Conesville
Summary
Multi-faceted Crisis Response Specialist with expertise in customer relations, documentation management, and advocacy. Flexible in adapting to changing needs. Known for reliability and strong focus on achieving objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crisis Response Specialist
Pathways of Central Ohio
Newark, OH
12.2024 - Current
- Managed documentation processes to maintain compliance with regulatory requirements and organizational standards.
- Conduct assessments of clients' mental health status, personal history, family dynamics, and living environments.
- Provide clients with information for services based on their individual needs in a friendly helpful manner.
- Document unmet service needs and research resources for clients.
- Respond to suicide calls and dispatch emergency services in a calm manner.
Case Management Coordinator
Aetna, a CVS Health
New Albany, OH
04.2021 - 05.2023
- Coordinated care plans, ensuring effective communication among healthcare providers and patients.
- Collaborated with interdisciplinary teams to streamline case management processes and improve patient outcomes.
- Provide coaching, information and support to youth to empower them to make healthy choices.
- Complete CANS assessments with youth and families.
Social Worker
Licking County JFS
Newark, OH
08.2014 - 04.2021
- Assessed client needs to develop individualized service plans and interventions.
- Investigate allegations of abuse and neglect.
- Coordinated with community resources to facilitate access to essential services for clients.
- Advocated for clients' rights and needs in multidisciplinary team meetings and reviews.
- Conducted child abuse and neglect trainings.
- Conducted forensic interviews.
- Participated in court hearings and testified to cases.
Education
Bachelor of Science - Specialized Studies-Social Services
Ohio University
Zanesville, OH05-2014
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Certification
ASIST Certified
INFORM USA Certified CRS
Timeline
Crisis Response Specialist
Pathways of Central Ohio
12.2024 - Current
Case Management Coordinator
Aetna, a CVS Health
04.2021 - 05.2023
Social Worker
Licking County JFS
08.2014 - 04.2021
Bachelor of Science - Specialized Studies-Social Services
Ohio University