Trudy Hughes
Overland Park,KS
Summary
Results-driven security professional with expertise in crisis management, incident documentation, and access control. Proven ability to enhance emergency preparedness and conduct thorough risk assessments, contributing to safer environments.
Overview
9
9
years of professional experience
Work History
Site Supervisor
Inter-Con Security Systems Inc.
Kansas City, Kansas
08.2025 - Current
- Supervised daily operations for the security team to support policy compliance.
- Managed security staff schedules and duty assignments to provide consistent coverage.
- Managed staff schedules for shifts, optimizing coverage and minimizing overtime.
- Monitored access control systems, CCTV footage, and alarm systems.
- Routinely inspected premises to identify potential security risks.
- Trained new security personnel on protocols and site-specific procedures.
- Guided team members on effective responses to different scenarios.
- Ensured safe conditions by supporting daily site security operations.
- Supervised security personnel and supported compliance with safety protocols and procedures.
- Coordinated security support for special events and high-profile visits.
- Conducted site reviews and security audits, presenting actionable recommendations to management.
- Reviewed performance of security staff and gave constructive feedback.
- Prepared detailed incident reports and submitted them to management for review.
- Worked with management to communicate security concerns and provide updates.
- Supervised security personnel and supported compliance with safety protocols and procedures.
Security Site Supervisor
Securitas Security Services USA
Kansas City, Missouri
09.2024 - 08.2025
- Supported daily security operations at the assigned site to protect safety and order.
- Coordinated security staff schedules and post assignments to ensure continuous site coverage.
- Carried out emergency procedures and handled incidents quickly and effectively.
- Applied site rules to maintain order and block unauthorized access.
- Led daily operations for the security team to support policy compliance.
- Built shift schedules around coverage needs, officer availability, and individual expertise.
- Trained new security staff on safety protocols and emergency response plans.
- Inspected security equipment for functionality and compliance regularly to confirm proper operation.
- Applied safety rules and guided employees to follow security requirements.
- Monitored access control systems, CCTV footage, and alarm systems.
- Drafted incident reports and provided detailed findings to management for informed decision-making.
- Coached team members on response steps for different situations.
- Managed supply inventory for security team, including uniforms, radios, and keys.
- Performed security assessments and identified vulnerable areas.
- Oversaw property entrances and exits while monitoring employee safety.
- Provided leadership for the security team and supported on-call coverage.
- Scheduled security staff to support shifts and reduce overtime costs.
- Inspected posts and briefed subordinates on tasks and responsibilities.
- Conducted site reviews and security audits, presenting actionable recommendations to enhance site security.
- Worked with management to report security concerns and provide updates.
- Assessed staff performance to identify training needs and improve efficiency, and give constructive feedback.
- Coordinated security coverage for special events and high-profile visits.
- Directed security personnel to follow safety protocols and procedures.
- Assigned security staff to posts or patrol routes based on team needs.
Lead Security Officer
Securitas Security Services USA
Kansas City, Missouri
11.2019 - 09.2024
- Monitored surveillance systems to detect suspicious activities and behaviors.
- Inspected premises regularly to identify and mitigate potential security risks.
- Inspected doors, windows, locks, alarms, and lighting systems on a regular basis for proper functioning.
- Verified identification credentials of employees, customers, and visitors before allowing access to premises.
- Evaluated existing physical security measures against potential threats to determine areas needing improvement.
- Conducted regular patrols of premises to ensure safety of staff and visitors.
- Responded quickly and appropriately to any emergencies or threats reported by staff or visitors.
- Investigated security breaches and incidents to enhance overall safety and security protocols.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Provided training to new security personnel on operational procedures.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Security Officer
Securitas Security Services USA
Kansas City, MO
08.2017 - 11.2019
- Monitored premises to ensure safety and security compliance.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Conducted regular patrols to identify potential hazards and security breaches.
- Responded promptly to alarms and emergencies, coordinating effectively with local authorities.
- Implemented access control measures to restrict unauthorized entry to facilities.
- Enforced access control measures in accordance with established procedures.
- Monitored entrances and exits for unauthorized personnel or prohibited items brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Guarded restricted areas to prevent unauthorized entry.
- Provided escorts for visitors throughout the facility.
- Reported safety hazards for remediation response.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Identified suspicious activity to determine the appropriate response.
- Observed patrons and customers to quickly address security situations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Performed first aid and CPR during emergency situations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Investigated reported theft and vandalism incidents to determine causes and prevent future occurrences.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Responded to alarms and conducted investigations.
- Prepared detailed incident and daily activity reports to inform management decisions.
- Completed incident reports to record security or loss prevention incidents.
- Maintained accurate logs of all security related activities.
- Monitored premises and recorded activity in daily officer reports.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Operated communication systems between officers stationed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Assisted other departments with vendor deliveries.
- Monitored CCTV systems to ensure safety and security of premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored CCTV systems to ensure safety and security of premises.
Education
Certificate: Customer Service - Criminal Justice
Purdue Global
Indiana09-2024
Certificate: Management And Leadership - Criminal Justice
Purdue Global
Indiana10-2023
Certificate: Awareness And Prevention - Criminal Justice
Purdue Global
Indiana10-2022
Prepare And Response - Criminal Justice
Purdue Global
IndianaSkills
- Access control
- Security audits
- Incident documentation
- Crisis management
- Emergency preparedness
- Risk assessment
- Staff training
Accomplishments
- 2 time winner of Officer of the Quarter
Timeline
Site Supervisor
Inter-Con Security Systems Inc.
08.2025 - Current
Security Site Supervisor
Securitas Security Services USA
09.2024 - 08.2025
Lead Security Officer
Securitas Security Services USA
11.2019 - 09.2024
Security Officer
Securitas Security Services USA
08.2017 - 11.2019
Certificate: Customer Service - Criminal Justice
Purdue Global
Certificate: Management And Leadership - Criminal Justice
Purdue Global
Certificate: Awareness And Prevention - Criminal Justice
Purdue Global
Prepare And Response - Criminal Justice
Purdue Global