Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
BusinessAnalyst
Trudy Severs

Trudy Severs

Roswell,NM

Summary

Experienced personal care aide with a successful history of assisting individuals with mental impairments or physical limitations. Specializes in geriatric care, excelling in providing companionship and direct assistance to clients with cognitive impairments. Demonstrates exceptional skills in efficiently managing daily tasks while prioritizing the well-being and comfort of those under care. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

12
12
years of professional experience

Work History

Care Provider

Valley Care
08.2023 - 05.2024
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.

Driver

Uber And Lyft
04.2023 - 05.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Sales Representative

L&F Distributors
05.2012 - 10.2023
  • I was responsible for a driver and 120 customers, and selling in new products
  • Both Alcoholic and nonalcoholic
  • Keeping my vehicle clean, and keeping up on all new product and my computer up-to-date
  • I kept my driver knowledgeable of all changes, made sure his pre-trip and post-trip were done, and reported to the mechanic, and assisted him when necessary with deliveries, directions, or drove when necessary.

Education

Some College - Marketing

Sanford-Brown College-Collinsville
Collinsville, IL
07.2014

High school diploma -

O Fallon High School
O'Fallon, IL
08.1985

Skills

  • Salesforce
  • Branding
  • Marketing
  • Cold Calling
  • Sales
  • Grocery shopping
  • Social interaction
  • Medication reminders
  • Activity Supervision
  • Companionship skills
  • Personal Care
  • Laundry services
  • Healthcare coordination

Languages

Spanish
Limited Working

Timeline

Care Provider

Valley Care
08.2023 - 05.2024

Driver

Uber And Lyft
04.2023 - 05.2024

Sales Representative

L&F Distributors
05.2012 - 10.2023

Some College - Marketing

Sanford-Brown College-Collinsville

High school diploma -

O Fallon High School
Trudy Severs