Summary
Overview
Work History
Education
Skills
Timeline
Generic

Truth Porter

Ypsilanti,MI

Summary

Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Hardworking and punctual Learner works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Diligent Worker with superior work ethic, friendly demeanor and 4 years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Instacart Shopper

Instacart
Detroit, MI
12.2022 - Current
  • Scanned products using hand-held scanners.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Listened to customer needs to identify and recommend best products and services.
  • Scanned items when pulling from shelves to update system stock information.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • Tracked outgoing orders to provide shipping status to customers.
  • Secured and stored items until customer pickup.

Associate

New Georgia Project
Atlanta, GA
03.2022 - Current
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Supported management team to facilitate task completion and meet performance goals.
  • Gathered data to incorporate into reports and presentations.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Promoted sales initiatives to support company brand.

Online Grocery Associate

Walmart
Belleville, MI
07.2021 - Current
  • Researched products and pricing to ensure accuracy of orders.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed strategies to improve customer satisfaction ratings with online grocery services.
  • Greeted customers and answered product or service questions.
  • Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
  • Secured and stored items until customer pickup.
  • Scanned items when pulling from shelves to update system stock information.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Listened to customer needs to identify and recommend best products and services.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
  • Composed descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Provided customer support for technical issues related to the online ordering process.

Education

Bachelor of Science -

Alabama A & M University
Normal, AL
04.2026

Skills

  • Route Planning
  • Flexible Schedule
  • Sales Proficiency
  • Documentation and Reporting
  • Upbeat and Outgoing Attitude
  • Advertising and Marketing
  • Decision-Making
  • Attention to Detail
  • Planning and Organization
  • Relationship Building
  • Customer Service
  • Fashion Trends
  • Product Expertise
  • Sales Expertise
  • Physical Stamina

Timeline

Instacart Shopper

Instacart
12.2022 - Current

Associate

New Georgia Project
03.2022 - Current

Online Grocery Associate

Walmart
07.2021 - Current

Bachelor of Science -

Alabama A & M University
Truth Porter