Trutoria Brown
Baker,LA
Summary
Diligent professional with demonstrated expertise in collaborating with communicating with colleagues and other stakeholders, aid others to knowledge, and grow through experience. Proven ability to conduct home visits, effective communication, and interacting with diverse backgrounds.
Overview
1825
1825
years of professional experience
Work History
Intake Specialist
SOUTHEAST AHEC
Baton Rouge
03.2025 - Current
- Conduct family assessment, evaluate child’s needs, verify eligibility and develop individualized family service plans of ages 0-3 with developmental delays
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Assessed clients' needs and determined eligibility for intake services.
- Completed intake assessment forms and filed clients' charts.
Mental Health Technician
REGIONS BEHAVIORAL
Baton Rouge
02.2025 - Current
- Patient monitoring and assessment observing patient behavior mood and physical conditions
- Direct care and support
- Safety and Crisis Intervention
- Intake and Discharge
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Monitored patient behavior and emotional well-being to ensure safety and compliance with care plans.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Care Coordinator (Wraparound Facilitator)
ASCENT HEALTH
Baton Rouge
12.2023 - 08.2024
- Coordinate care providers and facilities
- Develop and monitor personalized Plans of Care, ensuring they meet each family’s unique needs and goals
- Advocacy
- Successfully maintained 90% detailed and timely records of documentation
- Assisted patients in navigating healthcare services and resources for optimal support.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Clinical- Family Support Facilitator
Family Pathways - Behavior Management Systems
Rapid City
09.202 - 10.2023
- Successfully conducted over 50 client assessments annually, in life domain needs, teaching of daily living skills coping skills, parent skills- based practices
- Collaboration/Coordination consultation with schools and community agencies referrals
- Maintain 100% timely documentation
- Developed Boys Anger Management Group ages(8-11), Motivational Interviewing, Dialectical Behavior Skills, Child Abuse and Neglect Training
- Facilitated individualized support plans for clients, enhancing engagement and progress in behavior management.
- Monitored client progress through regular assessments, ensuring adherence to treatment goals and adjustments as needed.
- Managed a caseload of diverse clients, ensuring all received appropriate guidance and resources for success.
- Facilitated group sessions focused on skill-building exercises designed to enhance client self-sufficiency across various domains.
Family Support Coordinator
PEOPLE UNITED
Monroe
04.2021 - 07.2022
- Maintain a caseload of 50, ensuring accuracy of ongoing services
- 100% accuracy of Medicaid verification monthly, input data entry, and successfully request authorization and billing entry
- Proficient with progress notes with sufficient details
- Improved family support services by developing and implementing comprehensive programs tailored to individual needs.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Receptionist
East Feliciana Parish Health Unit
Clinton
05.2016 - 08.2017
- Efficient scheduling appointments
- Excellent customer service with answering phones and checking patients in and out
- Maintain medical records
- Maintained organized filing systems for medical records and patient documentation.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Coordinated communication between healthcare staff and patients to streamline workflows.
Education
Bachelor of Science - Social Work
Grambling State University
Grambling, LA11.
Skills
- Adaptable, time management
- Excel, Microsoft word Problem solving abilities
- CPI Verbal Intervention Skills, CPR certified
- Case management
- Interpersonal skills
- CPI Verbal Intervention Skills, CPR certified
Leadership
Sigma Gamma Rho Sorority Incorporated, Membership, 2018-03, Community Service Organization ‘Greater Service Greater Progress’
Timeline
Intake Specialist
SOUTHEAST AHEC
03.2025 - Current
Mental Health Technician
REGIONS BEHAVIORAL
02.2025 - Current
Care Coordinator (Wraparound Facilitator)
ASCENT HEALTH
12.2023 - 08.2024
Family Support Coordinator
PEOPLE UNITED
04.2021 - 07.2022
Receptionist
East Feliciana Parish Health Unit
05.2016 - 08.2017
Clinical- Family Support Facilitator
Family Pathways - Behavior Management Systems
09.202 - 10.2023
Bachelor of Science - Social Work
Grambling State University