Trystan Chavers
Fort Myres
Summary
Dynamic professional with proven expertise in customer service and data entry, honed at Valvoline Instant Oil and other roles. Excelled in conflict resolution, boosting customer loyalty through empathetic engagement. Demonstrated critical thinking and active listening, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Valvoline Instant Oil
03.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
Fast Food Crew Member
Culvers Franchising System
11.2021 - 09.2023
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Volunteer
First Baptist Child Development Center
03.2022 - 07.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Dunbar High School
Fort Myers, FL05-2023
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Conflict resolution
- Dispute resolution
- Sales expertise
Certification
Adobe Animate 2022 Certification
CPR certified
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Customer Service Representative
Valvoline Instant Oil
03.2024 - Current
Volunteer
First Baptist Child Development Center
03.2022 - 07.2022
Fast Food Crew Member
Culvers Franchising System
11.2021 - 09.2023
Adobe Animate 2022 Certification
CPR certified
High School Diploma -
Dunbar High School
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