Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Safeway Pharmacy
09.2023 - 11.2023
Assisted customers with their medication needs, demonstrating excellent
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Filled 300 prescriptions per day
Barista
Starbucks
09.2022 - 11.2022
Developed menu knowledge of 100+ recipes for coffee, tea, and other specialty beverages.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Home Health Aide
PPL-CDASS Home health care
05.2021 - 12.2021
Work with client to ensure health and safety, duties include caring for client meal preparation, laundry, housekeeping, shopping and transportation to Doctors appointments.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Developed rapport to create safe and trusting environment for care.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Helped improve patient with ADL independence by 50%
Hostess
Brix Restaurant
04.2019 - 01.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Suggested daily specials to help increase sales by 20%
Housekeeping
La Quinta Hotel
07.2020 - 01.2021
Worked with manager to create cohesive work environment.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Prepared rooms with top-notch standards every time.
Reported equipment malfunctions or breakdowns to your supervisor .
Trained other staff members by physically demonstrating complex tasks.
Ordered and stocked supplies to avoid shortages and excess inventory.
Removed soiled sheets, washcloths and towels.
Cleaned 25-30 rooms daily
Education
Some College (No Degree) -
Trinidad High School, Trinidad State College
Trinidad, CO
Skills
Experience with computer programs Microsoft software, email outlook
Have worked with early childcare program in high school am certified in preschool with over 500 hours of teaching experience, can provide certifications if necessary
Worked with elementary school age children when needed helped with hearing impaired students by learning sign language
Customer service experience and working with people on individual basis