Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Unique Attributes
Timeline
Generic
Tryston Mathis

Tryston Mathis

Loveland,CO

Summary

Results-driven Fiber Optic Technician with 5 years of experience in fiber optic installation, maintenance, and troubleshooting. Proven track record in mentoring and coaching team members to enhance their skills and increase productivity. Skilled in fiber optic splicing, termination, and testing, with expertise in cable routing, inventory management, and quality control. Possesses a strong understanding of fiber optic networks and customer service. Proficient in computer networking, computer hardware, and software applications. Certified for premise installations and splicing by OnTrac Inc.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Field Supervisor

OnTrac
07.2024 - Current
  • Mentored and coached team members to enhance their skills, resulting in increased productivity and job satisfaction
  • Installed and maintained fiber optic cables, connectors, and related equipment
  • Performed fiber optic splicing, termination, and testing to ensure optimal network performance
  • Troubleshot and resolved fiber optic connectivity issues in a timely manner
  • Collaborated with team members to plan and execute fiber optic installations for new projects
  • Conducted site surveys to assess feasibility of fiber optic installations
  • Interpreted test results and made necessary adjustments to optimize signal quality
  • Managed inventory of fiber optic materials, ensuring availability for ongoing projects
  • Maintained accurate documentation of all work performed including splicing records, test results, and cable routing diagrams
  • Adhered to industry standards and best practices for safety during installation and maintenance activities
  • Assisted in the design of fiber optic networks based on customer requirements
  • Collaborated with engineers to troubleshoot complex network issues involving fiber optics
  • Provided technical support to customers regarding their fiber optic connections or services
  • Developed preventive maintenance plans for regular inspection of installed fibers
  • Worked closely with project managers to ensure timely completion of assigned tasks within budget constraints
  • Trained junior technicians on proper techniques for handling, installing, and maintaining fiber optics
  • Ensured compliance with company policies while working at customer sites or remote locations
  • Demonstrated excellent problem-solving skills by quickly identifying and resolving fiber optic issues
  • Performed quality control checks on completed installations to ensure adherence to specifications
  • Performed fiber optic splicing and termination in accordance with industry standards and specifications
  • Ensured proper documentation of all splice locations, cable routes, and test results for future reference
  • Installed underground conduit systems for housing fiber optic cables

Fiber Optic Technician

OnTrac
02.2020 - Current
  • Trained and certified in FTTH
  • Install phone and video services
  • Route cable, fiber, or ethernet
  • Understand Networking and computer processes
  • Extensive knowledge on most hardware including but not limited to computers, TV's, routers, modems, phones, and printers
  • Provide exceptional customer service and focused on the customers needs
  • Understanding of house construction and underground lines
  • Experienced with hand/power tools
  • High quality/neat cable routing
  • Set up wall jacks and fish wires
  • Coordinate and handle customer interactions and appointments
  • Basic understanding of fiber splicing and bury work
  • Build and splice cable/fiber/ethernet

Education

High school or equivalent -

Goal Academy
Loveland, CO
05.2019

Skills

  • Filing
  • Balsa Experience
  • Phone Etiquette
  • Management
  • Ethernet
  • Computer Networking
  • Low voltage
  • Fiber Optics
  • Scheduling
  • Customer Service
  • VoIP
  • Air duct cleaning
  • Cabling
  • CSR
  • Computer Hardware
  • WAN
  • Fiber splicing
  • Conflict management
  • Supervising experience
  • Social Networking
  • Customer Support
  • CNC
  • Receptionist
  • Telecommunication
  • Customer Service Skills
  • Floor Tech
  • Construction painting
  • Commercial painting
  • Excel
  • Vestas
  • Billing
  • Data Entry
  • Hand tools
  • Carpet Cleaning
  • LAN
  • Powerpoint
  • Labor Relations
  • Cnc Machine

Certification

  • Certified Fiber Premise Installer, 04/01/20, Present
  • CNC Operating Certification, 05/01/18, Present
  • T.I.P.S, 07/01/17, Present
  • Driver's License, 08/01/17, 10/01/20
  • CompTIA Network+, Present
  • CCNA, Present

Additional Information - Unique Attributes

  • Exceptional communication skills
  • Good telephone etiquette
  • Quick learner
  • Honest employee
  • Strong client relations
  • Strong knowledge of computer functions
  • Proficient in cash management
  • Friendly demeanor
  • POS systems expert
  • Adaptability
  • Positive and friendly
  • Clean and ready to work
  • Good time management skills
  • Team minded with Hiring, training and supervision
  • Leadership abilities

Timeline

Field Supervisor

OnTrac
07.2024 - Current

Fiber Optic Technician

OnTrac
02.2020 - Current

High school or equivalent -

Goal Academy

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Tryston Mathis