Tsang Williams
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Housekeeper
Smugglers Notch
Jeffersonville , VT
11.2024 - 04.2025
- Maintained organized storage areas through sorting and counting linens.
- Executed safety protocols for handling hazardous materials.
- Restored vacant rooms to occupant-ready status via deep cleaning and linen changes.
Housekeeper
Steele Hill Resort
Sanbornton , NH
04.2024 - 11.2024
- Maintained compliance by utilizing cleaning chemicals according to established safety guidelines.
- Initiated equipment repair and room damage maintenance orders to uphold operational standards.
- Restored rooms to occupant-ready condition, ensuring high guest satisfaction levels.
Housekeeper
Smugglers Notch
Jeffersonville , NH
11.2023 - 04.2024
- Ensured proper chemical usage for cleaning diverse surfaces.
- Performed thorough floor cleaning through sweeping, mopping, and scrubbing.
- Relocated beds, sofas, and small furniture to access baseboards and eliminate dust from hard-to-reach areas.
Housekeeper
Steele Hill Resort
Sanbornton, NH
04.2023 - 11.2023
- Addressed guest requests related to housekeeping needs promptly.
- Reported maintenance issues and damages to supervisors without delay.
- Provided assistance in laundry services, including washing, drying, and folding linens.
Housekeeper
Casa Marina A Waldorf Astoria Resort
Key West, FL
10.2022 - 04.2023
- Adhered to daily cleaning schedules, updating them based on demand.
- Delivered detailed cleaning services in a fast-paced environment with frequent interruptions.
- Interacted positively with clients and guests during daily tasks to ensure satisfaction.
Games Hostess
Six Flags New England
Agawam, MA
05.2019 - 09.2019
- Cultivated strong relationships with members and guests to foster repeat visits.
- Demonstrated gameplay techniques to enhance customer skills and enjoyment.
- Provided enthusiastic service to create positive, memorable guest experiences.
Housekeeper/Housekeeping and Laundry Attendant
The Naswa Resort
Laconia, NH
05.2018 - 09.2018
- Maintained organized, professional appearance by vacuuming floors and dusting furniture.
- Emptied trash receptacles across property to uphold cleanliness standards.
- Changed bed linens and towels while tidying up rooms for guest satisfaction.
- Assisted with laundry services, including washing, drying, and folding linens.
Education
Bachelor of Science - Cruise Shipping And Marine Tourism
Caribbean Maritime University
Kingston, Jamaica 01-2021
High School Diploma -
St Hugh's High School For Girls
St Andrew, Jamaica 06-2016
Skills
- Attention to detail
- Health and safety compliance
- Multitasking and prioritizing
- Resourcefulness
- Adaptability
References
References available upon request.
Timeline
Housekeeper
Smugglers Notch
11.2024 - 04.2025
Housekeeper
Steele Hill Resort
04.2024 - 11.2024
Housekeeper
Smugglers Notch
11.2023 - 04.2024
Housekeeper
Steele Hill Resort
04.2023 - 11.2023
Housekeeper
Casa Marina A Waldorf Astoria Resort
10.2022 - 04.2023
Games Hostess
Six Flags New England
05.2019 - 09.2019
Housekeeper/Housekeeping and Laundry Attendant
The Naswa Resort
05.2018 - 09.2018
Bachelor of Science - Cruise Shipping And Marine Tourism
Caribbean Maritime University
High School Diploma -
St Hugh's High School For Girls