Tim Carter

• AWS Account Management: Oversee and manage AWS accounts for the company and 10 different products, including architecture, cost optimization, and security audits.
• Infrastructure and Application Monitoring: Architect and manage comprehensive monitoring solutions using DataDog and DynaTrace for both application and infrastructure levels.
• Sole SysOps Resource: Serve as the sole SysOps resource for the entire company, ensuring reliable infrastructure management and uptime.
• 24/7/365 Monitoring Coordination: Collaborate with domestic and international monitoring teams to establish and maintain continuous monitoring capabilities.
• Infrastructure Ownership: Own the infrastructure management and uptime while supporting application teams without direct application layer ownership.
• On-Call Support: Provide 24/7 on-call support to ensure uninterrupted service and rapid incident resolution.
• AWS Architecture and Cost Optimization Advisory: Advise individual teams on AWS architecture best practices and cost optimization strategies.
• Global Director Support: Support five directors and their respective products on a global scale, ensuring alignment with company-wide infrastructure and operational standards.

Notable Results:

• Increased Security: Performed security audits throughout the company to make compliant to NIST/SOC2/CIS standards.
• Cost Savings: Performed an overall audit and have saved the company $10,000+ a month in cloud costs, while maintaining performance and stability.
• Stabilization: Incorporated AWS Well-Architected Framework to increase the stabilization of the cloud resources, and implemented disaster recovery overall.

Project Types Worked On:

• Video Security Application: Developed live streaming and recording of security footage, turning the site into a mini "Netflix" with instant video streaming and AWS/S3 storage integration. [AWS Cloud(SaaS)]
• Security Suite: Designed and implemented a comprehensive suite of tools and reports for enhanced security monitoring and management. [Self Hosted (SaaS)]
• Access Control: Former legacy product, instability issues (crashed 3-4 times a week). Improved processes and increased reliability to nearly never crash, and implemented disaster recovery / failover. [AWS Cloud(SaaS) / On Prem Offering]
• Customer Portal/Management: Architected and designed a .NET 8 portal management software to work with another product. This was used to manage billing/customer management. [AWS Cloud(SaaS)]

Notable Accomplishments:

• Enhanced Database Performance: Achieved an 2,500% increase in database performance through optimization techniques and improvements.
• Real-time Notifications and Messaging: Incorporated SignalR to enable real-time notifications and messaging within applications.
• Large-Scale Software Deployment: Coordinated and managed efficient deployments for large-scale software projects.
• Framework Upgrade: Successfully upgraded a substantial .NET Framework 4.6 project to .NET 5.

Technical Skills and Tools:

• C#/Web API: Proficient in .NET Core 3.1 through .NET 8, and .NET Framework 4.7.
• Databases: Extensive experience with Microsoft SQL and PostgreSQL.
• Entity Framework: Skilled in EF6/Core with both Database First and Code First approaches.
• Azure DevOps: Managed and utilized Azure DevOps for pipeline design and deployment management.
• AWS Services: Hands-on experience with EC2, RDS, S3, Elastic Beanstalk, and other AWS services.
• SignalR: Expertise in implementing real-time web functionality.

Leadership and Collaboration:

• Team Development: Evaluated and improved the development work of team members, providing training, constructive criticism, and knowledge transfer.
• Cross-Functional Collaboration: Worked closely with various teams to ensure seamless integration and operation of developed solutions.

• Managed a team of 4 to handle all tasks related to eCommerce.
• Modify nopCommerce Open Source Software.
• Added automation to the software
• Automated shipment tracking
• Automated placing of orders with suppliers
• Added functionality to the software
• Added a Year/Make/Model search filter
• Added the ability to update Amazon Marketplace once products were added/modified on the website.

Responsibilities/Skills:

• React.JS: Lead developer for frontend development using React.JS.
• TS/SCI Clearance: Held a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
• C#/Web API: Developed military-grade reporting software using C#/Web API in conjunction with React.JS.
• Database Management: Worked with Microsoft SQL and Oracle DB for secure data management.
• Team Foundation Server (TFS): Utilized TFS for source control and project management.
• Entity Framework: Implemented Code First approach for database interactions.
• Military Ammunition Reporting Software: Enhanced the Munitions Readiness Report (MRR) system by adding authentication and authorization capabilities, data import functionality, and automated data updates.
• Reporting Tools: Created export tools for generating reports in Excel, facilitating data analysis and decision-making.
• UX: Enhanced user experience through the development of intuitive and user-friendly interfaces

Project Types and Responsibilities:

• Team Management: Successfully managed a team of 14 for larger IT projects, ensuring timely delivery and high-quality results. Collaboratively worked in a team of 40, demonstrating strong teamwork and leadership skills.
• Technology Evolution: Began with VB 3.0 (4/5/6) and transitioned to VB.NET in 2008, showcasing adaptability and continuous learning. Switched to C#.NET in 2012, including ASP.NET development, to stay current with industry trends and technologies.
• Database Administration: Implemented robust database functionality in software applications, working with MSSQL, MySQL, and flat file systems to ensure data integrity and efficiency.
• Code Obfuscation: Developed techniques for code obfuscation to protect intellectual property and enhance software security.
• Custom Licensing Solutions: Designed and implemented custom licensing solutions for client software, preventing fraud and misuse while ensuring compliance.
• Version Control: Proficient in GIT and SVN, managing source code and collaborating on projects with version control systems.
• Customer Support and Sales: Provided exceptional support and sales services, addressing client needs and ensuring satisfaction.

Notable Projects:

• Photobooth Software: Integrated a web server allowing users to view, download, and print their pictures. Added functionality to store photos in a database for professional printing, developed in VB.NET (ASP.NET WebForms).
• Patching Software: Created a comprehensive patching solution that used a database to compare file hashsets, determining necessary updates. This library was applicable in any .NET solution, including Unity 3D game development, and included a custom licensing solution for security.
• Tow Truck Company Management Software: Developed a cloud-based system to track trucks using GPS, assign jobs based on specific criteria (radius, job requirements, etc.), and parse emails for auto-inserting insurance company-generated job requests. Further developed a smartphone app for drivers to view job details, enhancing operational efficiency.
• Diverse Application Development: Worked on various other applications, leveraging a wide range of technologies and methodologies to meet client requirements and deliver high-quality software solutions.

Technical Skills and Tools:

• Programming Languages: Proficient in C#.NET, VB.NET, and ASP.NET.
• Database Systems: Extensive experience with MSSQL, MySQL, and flat file databases.
• Version Control: Skilled in GIT and SVN.
• Web Development: Experience with web technologies, including ASP.NET WebForms.
• Mobile Development: Developed and enhanced smartphone applications for various use cases.
• Software Security: Implemented code obfuscation and custom licensing solutions to protect software from unauthorized use and ensure security.