Tschaun Procaccini

• Spearheaded the launch of a new retail flooring division, crafting its sales model from the ground up.
• Developed client-centric sales strategies that led to consistent year-over-year growth.
• Trained and mentored sales staff to achieve peak performance, driving higher close rates and client satisfaction.
• Managed end-to-end customer engagement—from showroom interaction and proposal creation to installation and post -sale support.
• Maintained vendor relationships and operational processes to support sales excellence.

Key Achievements:

• Grew division from concept to profitability in under 18 months.
• Increased sales revenue from $500,000 to over $1,000,000 through strategic growth and client acquisition.
• Improved client retention through personalized follow-up and service.

• Founded and cultivated a retail flooring business known for quality products exceptional customer service.
• Designed and executed successful sales campaigns tailored to customer needs and buying trends.
• Built and led a motivated sales and service team, fostering a high-performance culture.
• Managed full-cycle client engagement , from initial consultation to project completion.

Key Achievements:

• Maintained strong referral and repeat business pipeline through relationship based selling.
• Increased sales from year one of $250,000 in annual revenue to $2,000,000 by 2015.
• Increased annual sales by consistently exceeding client expectations and timelines.

• Consulted with clients to identify optimal financial solutions based on individual goals and credit profiles.
• Partnered with lenders and underwriters to facilitate timely loan approvals.
• Maintained a strong client network through proactive communication and service follow-through.

Key Achievements:

• Developed repeat and referral business through strategic relationship management.
• Consistently performed within the top 5 producing loan officers. Awarded Top Producer in June of 2000.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.