Tsewoin Kesete
Columbus
Summary
Results-oriented Restaurant Bar Manager with extensive experience at Empire Bar & Grill. Expertise in optimizing bar operations and enhancing team performance through effective communication and problem-solving. Proficient in data analysis to improve operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Restaurant Bar Manager
Empire Bar & Grill
Columbus
11.2016 - Current
- Instructed staff in mixology skills and optimal beverage service practices.
- Tracked inventory levels and arranged for supply orders to sustain bar efficiency.
- Implemented health and safety regulations enforcement in bar area.
- Facilitated interviews for potential bar positions, executing hiring decisions when required.
- Addressed customer complaints and concerns promptly while upholding composure under pressure.
Dispatcher Office Assistant
Bobcat Taxi Service
Columbus
02.2018 - 07.2024
- Streamlined driver schedules to enhance pick-up and drop-off efficiency.
- Partnered with team members to address scheduling conflicts swiftly.
- Managed appointment scheduling for vehicle inspections, repairs, or servicing as directed by dispatchers.
- Collected and dispatched mail, letters, and packages.
Education
Bachelor of Science - Political Science
The Ohio State University
Columbus, OH08-2026
High School Diploma -
Reynoldsburg High School
Reynoldsburg, OH06-2012
Skills
- Customer service
- Project management
- Team building
- Effective communication
- Problem resolution
- Data analysis
Accomplishments
- The Honor Society of Leadership and Success
Timeline
Dispatcher Office Assistant
Bobcat Taxi Service
02.2018 - 07.2024
Restaurant Bar Manager
Empire Bar & Grill
11.2016 - Current
Bachelor of Science - Political Science
The Ohio State University
High School Diploma -
Reynoldsburg High School
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