Tseyon Haile
Medical/Office Assistant
Silver Spring,MD
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Committed to delivering patient-centered care and ensuring administrative efficiency. Brings a diverse professional background, including expertise in customer service, the beauty industry, and dental coordination.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Allergy and Asthma Clinic of Maryland
08.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Administered allergen immunotherapy injections, Xolair injections, and Dupixent injections.
- Performed allergy skin testing on patients' back for environmental and food allergens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Beauty Advisor
Sephora
07.2021 - 10.2024
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Processed payments, entering sales in register for prompt customer service.
Dental Treatment Coordinator
Fenton Family Dental
01.2021 - 07.2022
- Improved patient retention by providing excellent customer service and establishing rapport with clients.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
- Promoted oral health education among patients through informative discussions on proper hygiene practices and preventive measures.
- Streamlined dental office operations through efficient scheduling and coordinating appointments.
Education
Bachelor of Science - Information Science
University of Maryland, College Park
College Park, MD 05.2001 -
Skills
Medical terminology
Data entry
Reliable team player
Customer service
Payment collection
CPR
Appointment setting
Patient care coordination
Timeline
Medical Assistant
Allergy and Asthma Clinic of Maryland
08.2022 - Current
Beauty Advisor
Sephora
07.2021 - 10.2024
Dental Treatment Coordinator
Fenton Family Dental
01.2021 - 07.2022
Bachelor of Science - Information Science
University of Maryland, College Park
05.2001 -
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