Tshanna Constantine
Anchorage,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Warehouse customer service
Everts air cargo
Anchorage, AK
05.2023 - Current
- I handle customers freight they are sending out to hubs and if beyond the main hubs making sure down line is correct, checking in backhaul, operate forklifts, helping cargo and bypass with mail or loading up trailers
Inventory Specialist
Walgreens
Anchorage, AK
02.2023 - 05.2023
- Managed inventory levels to ensure product availability for customers.
- Conducted regular audits to maintain accurate stock records and prevent discrepancies.
- Collaborated with team members to optimize storage solutions in retail environment.
- Monitored expiration dates and rotated stock to minimize waste effectively.
- Assisted in the implementation of efficient receiving processes for new shipments.
- Communicated with suppliers to resolve inventory issues and facilitate timely deliveries.
- Coordinated inventory, stocking and ordering.
Shift Leader
Walgreens
Anchorage, AK
05.2021 - 02.2023
- Trained and mentored new team members on store procedures.
- Managed inventory levels and coordinated stock replenishment activities.
- Supervised daily operations and ensured compliance with company policies.
- Resolved customer inquiries and provided exceptional service support.
- Assisted in scheduling shifts and managing employee timekeeping systems.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Customer Service Cashier
Walgreens
Anchorage, Alaska
10.2020 - 05.2021
- Processed customer transactions using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained accurate cash drawer and balanced daily sales.
- Stocked shelves and organized merchandise for easy accessibility.
- Ensured cleanliness and organization of checkout area at all times.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
Fresh cap 1
Walmart
Anchorage, Ak
02.2017 - 10.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Stocked fresh produce and ensured quality standards were met daily.
- Monitored product freshness and rotated stock to minimize waste.
Education
Tebughna
Tyonek, AKSkills
- Freight handling
- Inventory management
- Forklift operation
- Stock rotation
- Problem solving
- Cash handling
- Scheduling coordination
- Order fulfillment
- Quality assurance
- Employee training
- Conflict resolution
- Customer service
- Communication
- Multitasking Abilities
- Attention to detail
- Active listening
- Problem-solving
- Organization and time management
- Teamwork and collaboration
- Friendly, positive attitude
References
References available upon request.
Timeline
Warehouse customer service
Everts air cargo
05.2023 - Current
Inventory Specialist
Walgreens
02.2023 - 05.2023
Shift Leader
Walgreens
05.2021 - 02.2023
Customer Service Cashier
Walgreens
10.2020 - 05.2021
Fresh cap 1
Walmart
02.2017 - 10.2020
Tebughna