Lamena McClure

• Receiving and putting away inventory
• Preparing and packing customer orders
• Loading boxes into trucks for shipment
• Receiving and putting away inventory
• Preparing and packing customer orders
• Loading boxes into trucks for shipment
• Pushing utility carts up to 60lbs

• Processing ordering

• Stocking more than 100 items daily

• Inventory Control

• Quality control processor

• Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
• Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
• Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
• Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Processed customer service orders promptly to increase customer satisfaction.