Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Photography
Languages
Software
Timeline
Generic
Tuan Nguyen

Tuan Nguyen

Cypress,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Yummy Bakery
09.2023 - 11.2024
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Cashier Team Leader

01.2023 - 09.2023
  • Increased customer loyalty and retention.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed both cash and card purchases and returns.

Cashier

Yummy Bakery
06.2022 - 01.2023


  • Assisted customers with inquiries, orders and complaints in a timely manner
  • Addressed customer complaints promptly with professionalism and courtesy
  • Performed opening and closing duties such as counting money in the drawer, balancing receipts and checking order accuracy
  • Identified opportunities for improvement based on customer feedback
  • Kept work area clean at all times by sweeping floors, washing counters, tables and shelves as needed
  • Stocked shelves with freshly baked items throughout the day to ensure adequate supply for customers.

Education

Associate in Applied Science (A.A.S.) in Kinesiology Candidate -

Orange Coast College
06.2026

Skills

  • Guest service

  • Employee Training

  • Sales proficiency

  • Conflict Resolution

  • Organizational skills

  • Effective communication

  • Attention to detail

  • Team leadership

  • Task prioritization

  • Customer service focus

  • Inventory Control

  • Time Management

  • Stock Rotation

  • Quality Assurance

  • Food Safety Compliance

  • Product Merchandising

  • POS system experience

  • Cash Register Operation

  • Ordering Procedures

Customer service and satisfaction

Team motivation

Performance reviewing

Promotional planning

Schedule oversight

Certification

Food Handler

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 12 staff members.
  • Trained and mentored 8 employees.


Photography

Photography is my way of capturing moments that words can’t express.** I’m drawn to the world around me, constantly searching for the beauty in the everyday, whether it’s in a fleeting glance, a quiet sunset, or the raw emotion of a candid moment. Every shot is a story, a memory frozen in time, and I’m passionate about telling those stories with my lens. Photography isn’t just a hobby—it’s how I connect with the world, how I see and share what others might overlook. My camera isn’t just a tool; it’s an extension of how I experience life, and I’m always looking for new perspectives to capture. 

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working

Software

Excel

Words

Sheets

Timeline

Assistant Manager

Yummy Bakery
09.2023 - 11.2024

Cashier Team Leader

01.2023 - 09.2023

Cashier

Yummy Bakery
06.2022 - 01.2023
Food Handler

Associate in Applied Science (A.A.S.) in Kinesiology Candidate -

Orange Coast College
Tuan Nguyen