Tuan Nguyen
Katy,Texas
Summary
Professional with a diverse background in customer service and administrative assistance. Team-oriented with a priority on flexibility and understanding of needs to accommodate for smooth operations. Experienced with multi-line phone systems, schedule managing, and up-keeping a warm environment. Dependable, orderly, and ready to take on the front desk.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
LUX NAIL SALON
02.2025 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Receptionist
BELLAGIO Nails and Spa
05.2024 - 01.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Culinary Worker
Zero Degrees
10.2021 - 01.2022
- Provided food and drinks to customers in stress heavy environments
- Catered towards many individuals or families
- Consistently, dependably, and accurate in carrying out responsibilities to a successful conclusion
- Consistently met time-sensitive deadlines during busy shifts, ensuring timely delivery of meals to customers without sacrificing quality or presentation.
Head Coordinator
Jersey Village High School
08.2017 - 08.2020
- Managed most tasks/events for Orchestra
- Worked with the director to plan out meetings, concerts, and external events
- Obtained prestige ratings at external performances such as UIL
- Consistently hosted events where participants felt happy, included, and welcomed
- Performed several solo performances during in-house held concerts
Education
Bachelor of Arts - History
Texas A&M
College Station05-2025
Bachelor of Arts - Chinese Studies
University of Houston
Houston05.2022
Skills
- Communication
- Creativity
- Attention to Detail
- Adaptability
- Organization skills
- Time management
- Telephone skills
- Data entry
Certification
- Adobe Certified Associate, 05/2019, 05/2022
- Adobe Certified Professional, 05/2019, 05/2022
Hobbies and Interests
- Gaming
- Computers
- History
- Digital Media
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Receptionist
LUX NAIL SALON
02.2025 - 07.2025
Receptionist
BELLAGIO Nails and Spa
05.2024 - 01.2025
Culinary Worker
Zero Degrees
10.2021 - 01.2022
Head Coordinator
Jersey Village High School
08.2017 - 08.2020
Bachelor of Arts - History
Texas A&M
Bachelor of Arts - Chinese Studies
University of Houston
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