Tucker Ford
Cohutta,GA
Summary
Dedicated manager with skills relating to team building, leading, and customer relations. Intent focus on the task at hand as well as overall success of the company. Personable individual with customer satisfaction as top priority.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
The Oakwood Cafe
08.2013 - Current
- Managed inventory of entire facility including hardware, cleaning product, and 400 items of food product
- Directly handled inventory of up to 600+ items per truck when receiving a shipment from food provider Sysco, as well as rotating old and new items
- Oversee and lead a staff exceeding 100+ employees including catering positions
- Responsible for training and scheduling of each employee involved in the business
- Built strong relationships with vendors of all different types (multiple food providers, maintenance companies, beverage control)
- Led large catering events (weddings, boys and girls club, large manufacturing companies)
- Direct contact with Sysco sales rep twice per week selecting substitutions and discussing pricing
- Worked well and directed multiple assistant managers
- Handled any customer or vendor issues whether problematic or routine and assisted lower-level employees to maintain excellent customer service
Education
BBA - Business Management
Dalton State College
Dalton, GA07.2019
Skills
- Leadership and Team Building
- Customer Relations
- Operations Management
- Staff Training and Development
- Inventory Control
- Time Management
Accomplishments
DSC Entrepreneurship Mock Business Contest
- Winner of a mock business competition where we pitched a business to local entrepreneurs and community investors from different areas in the state of Georgia.
Certification
- ServSafe Certification
- Certified in Hootsuite Social Media Platform
- Worked with Salesforce Platform during College tenure
Timeline
General Manager
The Oakwood Cafe
08.2013 - Current
BBA - Business Management
Dalton State College
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