Tucker Wilson
Lakewood
Summary
Effective communicator capable of relaying information in a concise and respectful manner. As a team member, supports coworkers and customers to encourage interpersonal communication on a wide scale.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Walmart
10.2022 - 12.2022
- Assisted customers with inquiries and complaints, ensuring prompt resolution and satisfaction.
- Demonstrated adaptability by learning new systems and procedures quickly during training.
- Collaborated with team members to maintain a clean and organized workspace.
Air Transportation Journeyman
USAF
06.2019 - 02.2021
- Coordinated air cargo operations ensuring timely dispatch and compliance with safety regulations.
- Trained junior air transportation specialists on best practices in logistics and safety procedures, fostering team development.
- Conducted quality assurance checks on shipping documents, ensuring accuracy and compliance with military regulations.
- Provided exceptional passenger service, addressing concerns and ensuring comfort during flights.
Air Transportation Specialist
USAF
03.2015 - 06.2019
- Assisted in preparing and maintaining documentation for shipment tracking and customs clearance.
- Supported loading and unloading processes, optimizing space utilization and operational efficiency.
- Implemented best practices for inventory management, enhancing accuracy of stock levels and availability.
- Maintained repair logs to document all corrective and preventive machinery maintenance.
Education
Associate of Applied Science - Radiology Science
Tacoma Community College
Tacoma, WA07-2028
Skills
- Customer relations
- Computer proficiency
- Active listening
- Critical thinking
- Data entry
- Professional telephone demeanor
Timeline
Customer Service Representative
Walmart
10.2022 - 12.2022
Air Transportation Journeyman
USAF
06.2019 - 02.2021
Air Transportation Specialist
USAF
03.2015 - 06.2019
Associate of Applied Science - Radiology Science
Tacoma Community College