Tucker W. Martin
Duluth,GA
Summary
Results-driven operations management professional with over 15 years of experience building high performing, cohesive teams that exceed organizational objectives. Quickly analyzes and provides effective solutions for complex problems. Dedicated to continuous learning and development. Known for operating with strong work ethic, integrity, and core values.
Overview
15
15
years of professional experience
Work History
VP of Operations
S2 Residential
Atlanta, GA
06.2025 - Current
- Executive leadership of >5300 apartment homes in GA, TN & NC.
- Full P&L responsibility ($68M in annual revenues).
- Leads a team of directors and oversees >100 associates. team of Oversees Streamlined operational processes to enhance efficiency and reduce costs across multiple business units.
- Leads cross-departmental initiatives which leverage technology to improve service delivery and client satisfaction metrics. (Ex. Responsible for utility management rollout affecting approx. 25,000 units.)
- Negotiates contracts and fosters positive vendor relationships in a cash-restricted environment.
Director of Operations
S2 Residential
Atlanta, GA
05.2024 - 06.2025
- Multifamily Residential Property Management. Provides operational leadership to a portfolio of apartment communities in the Metro-Atlanta area.
- Operational leadership of 2400 apartment homes across 6 assets.
- Full P&L responsibility ($29M in annual revenues).
- Leads an interdisciplinary and multi-national team of 50 people.
- Responsible for all aspects of operational management including; oversight of on-site teams, facilities management, CapEx planning, quality control, vendor relations, and more.
President
Renaissance Operational Consulting
Suwanee, GA
01.2019 - Current
- Founder and President of Renaissance Operational Consulting, an operations consulting company dedicated to helping small business owners optimize operations, scale, and prepare for sale.
- Provides executive business consulting services.
- Provides fractional COO services.
- Designs company processes & procedures.
- Authors company standard operating procedures.
- Systems/Technology implementation.
- Partners with owners to develop staffing plans and evaluate company and employee performance.
Director of Innovation
New Story Homes
Atlanta, GA
10.2021 - 06.2023
- Piloted a new initiative to bring build homes in Central Mexico for families living below the poverty line. Recruited and executively managed an international team in service to that goal.
- Established a for-profit Mexican entity.
- Ran D2C marketing campaign which reached 30,000+ prospective clients in 6 weeks.
- Authored and implement all company SOP's.
- Developed Executive Project report for a 117 home residential community in Central Mexico.
- Negotiated contracts and manage performance of a host of vendors including developers, general contractors, architects, attorneys, and accounting firms.
- Brokered relationships with local governments/municipalities to garner project support.
Director of Product Development
Displayit, Inc.
Buford, GA
06.2018 - 10.2021
- Managed the product development cycle at Displayit, Inc., a leading exhibit manufacturer/graphics house in the trade show industry.
- Developed and implemented business strategies to include business analytics, market research, pricing strategy, sales & marketing, procurement and supply chain management.
- Led all team members in department.
- Vetted new product concepts and brings new products to market.
- Oversaw ongoing improvement of existing products.
Director of Operations
Displayit, Inc.
Buford, GA
06.2018 - 01.2020
- Launched Displayit's trade show rental display program, a new division of the company. Realized $1.2M in first year revenues with projections of $2.5M in year two.
- Recruited, trained, and managed rental operations team members.
- Authored annual budgets and partnered with stakeholders to achieve revenue goals.
- Conducted ongoing market analysis and developed competitive pricing strategies.
- Developed and refined all standard operating procedures for rental program.
General Manager
Cortland
Atlanta, GA
08.2011 - 06.2018
- Was responsible for managing and maximizing the operating performance of two multi-family residential communities (representing over 800 homes).
- Oversaw $14+ million in annual revenues while maintaining operational expenses.
- Led a multi-national team of 25+ people across a multitude of job functions.
- Managed all other aspects of operational management including sales, quality control, accounting/payroll, investor relations, vendor relations, training, and more.
- Specialized in project management, and successfully managed multiple projects through multi-million-dollar renovation projects.
- Piloted several new company programs and was designated as a peer coach to mentor/onboard new associates.
- Raised rental income by over 11% while maintaining above average resident retention.
Education
B.B.A. - Business Management
Georgia Southwestern State University
Skills
- Team building and motivation
- Organizational development
- Operations management
- Business process reengineering
- Strategic planning
- Innovation management
LANGUAGE COMPETENCIES
English - Native proficiency
Spanish - Full professional proficiency
CORE COMPETENCIES
Leadership | Spanish | Business Analytics | Negotiation | Team Building | Process Implementation | Project Management | Recruiting | Relationship Management | Renovation/Construction | Property & Facility Management | Change Management
Timeline
VP of Operations
S2 Residential
06.2025 - Current
Director of Operations
S2 Residential
05.2024 - 06.2025
Director of Innovation
New Story Homes
10.2021 - 06.2023
President
Renaissance Operational Consulting
01.2019 - Current
Director of Product Development
Displayit, Inc.
06.2018 - 10.2021
Director of Operations
Displayit, Inc.
06.2018 - 01.2020
General Manager
Cortland
08.2011 - 06.2018
B.B.A. - Business Management
Georgia Southwestern State University