Tuesday "Day" Ranson-Arney
Kailua-Kona,HI
Summary
Experienced leader in the food and beverage industry, known for fostering positive work environments and providing real-time coaching to staff. Committed to enhancing operational efficiency and maintaining high levels of guest satisfaction.
Overview
2027
2027
years of professional experience
Work History
Assistant Food & Beverage Outlets Manager
Outrigger Kona Resort & Spa
01.2024 - Current
- Serve as lead hiring manager for front-of-house roles, recognized for strong recruiting and staffing success
- Oversee scheduling, staffing levels, and daily F&B operations in a high-volume resort environment
- Highly proficient in back-end systems including Silverware POS and Workday
- Act as a key support figure for staff, helping navigate workplace challenges, resolve conflicts, and maintain morale
- Build strong, trust-based relationships with team members to foster a positive and collaborative work environment
- Partner with leadership to ensure consistent service standards and operational efficiency
Food & Beverage Supervisor
Outrigger Kona Resort & Spa
03.2023 - 01.2024
- Promoted into leadership role to support high-volume resort dining operations
- Took ownership of hiring processes, including interviewing and onboarding new employees
- Addressed and resolved guest complaints promptly, ensuring guest satisfaction and retention
- Collaborated with multiple departments across the resort to deliver seamless guest experiences
- Gained hands-on experience with Workday and administrative systems
- Provided real-time coaching and floor corrections to maintain service standards and efficiency
Server
Foster's Kitchen - Kona
2022 - 2023
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area.
- Assisted guests with menu selections and dietary preferences.
Maître D’
Sadelle's & Harper's
2021 - 2022
- Managed reservations, VIP guests, and front desk operations
- Optimized seating and service flow to maximize efficiency
- Created customized guest experiences and event details
Marketing & Treatment Coordinator
White Rock Orthodontics
2020 - 2022
- Managed patient scheduling, treatment coordination, and records
- Led marketing initiatives including social media and events
- Improved operational efficiency and organization
Maître D’
Five Sixty by Wolfgang Puck - Compass Group
2016 - 2022
- Managed reservations, seating strategy, and table flow in an upscale, high-volume restaurant
- Coordinated closely with management and service staff to maximize efficiency
- Maintained composure and professionalism in high-pressure situations
- Leveraged deep knowledge of staff strengths to optimize guest experience
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Blue Card Certified
- Food Handler Certified
- SilverWare POS
- WorkDay
Timeline
Assistant Food & Beverage Outlets Manager
Outrigger Kona Resort & Spa
01.2024 - Current
Food & Beverage Supervisor
Outrigger Kona Resort & Spa
03.2023 - 01.2024
Server
Foster's Kitchen - Kona
2022 - 2023
Maître D’
Sadelle's & Harper's
2021 - 2022
Marketing & Treatment Coordinator
White Rock Orthodontics
2020 - 2022
Maître D’
Five Sixty by Wolfgang Puck - Compass Group
2016 - 2022