Allison Miller
Atlanta ,GA
Summary
Motivated individual with a background in food and beverage services. Focused on delivering high-quality experiences through attention to detail. Assists in enhancing guest satisfaction by incorporating creativity into service offerings.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Assistant Food and Beverage Outlets Manager
St Regis Atlanta
Buckhead, GA
05.2025 - Current
- Oversaw daily operations for multiple outlets to optimize performance.
- Managed weekly scheduling and labor allocation for effective staffing.
- Led recruitment efforts, including seasonal workforce transitions.
- Directed payroll processing and management activities.
- Supervised maintenance and updates of POS systems.
- Evaluated staff performance to ensure adherence to operational standards.
- Conducted departmental meetings to align team objectives.
Assistant Food and Beverage Operations Manager
Marriott International
College Park, GA
10.2023 - 05.2025
- Directed bar management strategies to elevate guest experiences.
- Led retail management initiatives to drive sales performance.
- Oversaw operations across multiple outlets to maximize efficiency and brand integrity.
- Streamlined ordering systems to enhance procurement processes.
- Managed invoicing procedures to ensure financial accuracy.
- Supervised shift management to optimize workforce productivity.
- Developed training programs to enhance employee capabilities.
- Orchestrated staff scheduling to effectively meet fluctuating demands.
- Monitored payroll processes to ensure compliance and accuracy.
- Managed bill payments to uphold financial responsibilities.
Food and Beverage Manager
Miami Valley Gaming
Lebanon, OH
02.2023 - 10.2023
- Led shift management efforts to enhance operational efficiency.
- Cultivated strong customer relations to improve satisfaction.
- Directed team training programs to bolster skills.
- Compiled and analyzed reports for strategic insights.
- Orchestrated large-scale events to elevate company presence.
- Optimized inventory management to reduce waste.
- Supervised operations across multiple outlets to drive consistency.
- Administered bar management to ensure quality service.
Food and Beverage Manager
Troy Country Club
Troy, OH
03.2022 - 01.2023
- Manage day to day restaurant operations
- Create and maintain training program
Front of House Manager
Elsas Mexican Restaurant
Dayton, OH
08.2021 - 03.2022
- Oversaw restaurant opening and closing procedures.
- Managed shift allocations to optimize staffing.
- Supervised delivery receipt and payment processes.
- Conducted training sessions for incoming managers.
- Guided onboarding of new team members.
- Administered invoicing tasks.
Assistant Manager
Panera Bread
Centerville, OH
04.2021 - 06.2021
- Oversaw shift management to optimize team performance and service delivery.
- Coordinated procurement processes for timely order fulfillment.
- Executed strategic opening and closing operations to enhance customer experience.
- Developed and implemented comprehensive training programs for new team members.
Service and Catering Captain
Moraine Country Club
Kettering, OH
01.2020 - 06.2021
- Started this position as a part time server and was offered a fulltime position weeks after starting. Six months later, I was then promoted to Service and Catering Captain.
- Due to the effects of Covid, I was responsible for training an entire new staff for the front of the house. I implemented team building, cultural awareness and expectations, revamped steps of service for formal service for the health, safety and wellbeing of members and staff.
- Acclimated new management staff, culinary team and members to policies and procedures of the Moraine Country Club.
Certified Trainer
Buffalo Wild Wings
Kettering, OH
05.2018 - 09.2020
- Joined this organization as a server then obtained Serve Safe certification where I then began bartending. Being recognized for my attention to detail, I was then promoted to a certified trainer for new hires.
- Collaborated cross-functionally transferring from serving, bartending, and training.
Education
High School Diploma -
Ecot
Columbus, OhioSkills
Bartending
Multiple Outlet Management
Banquet Experience
POS
Hospitality
Fine Dining
Guest Relations
Shift Management
Forbes 5 Stars Service
Relationship Building
Team Leadership
Certification
ServSafe , TIPS
Accomplishments
Achieved Forbes 5-Star
Timeline
Assistant Food and Beverage Outlets Manager
St Regis Atlanta
05.2025 - Current
Assistant Food and Beverage Operations Manager
Marriott International
10.2023 - 05.2025
Food and Beverage Manager
Miami Valley Gaming
02.2023 - 10.2023
Food and Beverage Manager
Troy Country Club
03.2022 - 01.2023
Front of House Manager
Elsas Mexican Restaurant
08.2021 - 03.2022
Assistant Manager
Panera Bread
04.2021 - 06.2021
Service and Catering Captain
Moraine Country Club
01.2020 - 06.2021
Certified Trainer
Buffalo Wild Wings
05.2018 - 09.2020
High School Diploma -
Ecot