Summary
Overview
Work History
Education
Skills
Timeline
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Luke Quinton

Vincennes,IN

Summary

Results-driven professional with expertise in online order fulfillment, payment processing, and customer satisfaction. Proven ability to enhance delivery efficiency and resolve order discrepancies, contributing to exceptional customer experiences.

Overview

9
9
years of professional experience

Work History

Online Shopper

Walmart
Washington, IN
05.2023 - Current
  • Managed online order fulfillment processes to ensure timely delivery of customer orders.
  • Optimized product selection and inventory management using Walmart's digital systems.
  • Trained new team members on best practices for online shopping procedures and tools.
  • Enhanced customer satisfaction by resolving issues related to order discrepancies and returns.

KDP Author

Amazon
Remote
06.2021 - 03.2023
  • Crafted engaging narratives that resonated with diverse audiences across multiple genres.
  • Conducted thorough research to enhance story authenticity and character development.
  • Collaborated with editors and marketing teams to optimize book visibility and sales strategies.
  • Developed a strong author brand through social media engagement and reader interaction.

Team Member

Long John Silver's
Vincennes, IN
08.2017 - 05.2021
  • Assisted in food preparation and cooking, ensuring adherence to safety and quality standards.
  • Delivered exceptional customer service, addressing inquiries and resolving complaints promptly.
  • Maintained cleanliness of dining area, contributing to positive guest experiences and compliance with health regulations.
  • Operated point-of-sale system efficiently, processing transactions accurately for a smooth checkout experience.

Education

Bachelor of Science - Psychology

Indiana State University
Terre Haute, IN
05-2022

Skills

  • Order tracking
  • Online marketing
  • Price comparison
  • Payment processing

Timeline

Online Shopper

Walmart
05.2023 - Current

KDP Author

Amazon
06.2021 - 03.2023

Team Member

Long John Silver's
08.2017 - 05.2021

Bachelor of Science - Psychology

Indiana State University