Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

TUGBA DAG ONAT

Fishers,IN

Summary

· 3 Years of experience in Information Technology Certified Salesforce Administrator and Certified Salesforce Developer (PD1) with good Salesforce experience and management skills. Excellent communication and inter-person skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

· Experience developing using apex and Lightning technologies, Visualforce, APIs, SOQL, SOSL, Javascript, CSS and HTML.

· Experience developing REST web services, created connected apps and named credentials for inbound and outbound integrations

· Experience with performing unit testing, deployment via change sets, Copado and handling sandbox refreshes.

· Experience with Agile Development and Scrum methodology.

· Ability to work independently to meet project requirements.

· Effective communicator both oral and written, with the ability to frame technology issues in business terms.

· Designing and developing lightning component and working on lightning framework, triggers, batch classes, Apex classes and process builders.

· Proficient in dealing with functionalities related to Sales Cloud and Service Cloud.

· Developed customer management app for the customer services team to track client databases and financial transactions by collecting requirement for the application of the Salesforce CRM with the Customer Portal.

Used Email to case, Web to features and created and created a community where the customers can create, update and manage their cases.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Developer

End Client Kroger
03.2019 - Current

Salesforce Administrator & Developer

· Developed and maintained the data model via creating relationships between the objects and creating custom fields based on the business requirements.

· Developed and maintained the sharing model via org-wide defaults, sharing rules, apex sharing, roles, groups and account, case and opportunity teams.

· Developed and maintained user interfaces via Page layouts, Lightning Record Pages, Dynamic Forms, Dynamic Actions.

· Developed various Custom Objects, Components, Controllers, Custom Reports, Custom Tabs, Labels, Visual force pages, Approval Processes and Auto-Response rules for automating business logic and Report folders for different users and profiles based on the requirement.

· Developed and maintained validation rules and duplicate rules for data sanity.

· Worked on Reports and Dashboards and in salesforce org for each geography within service lines based on necessary analytics

· Specialized in Record-Level and Field-Level security and configured their sharing settings.

· Expert in Data migration from databases to SFDC using Data Loader.

· Knowledge on Salesforce Support, communities and Chatter groups.

· Implemented custom formulas, Roll-up Summary, Field Dependencies, Picklists, Record Types, Custom buttons, Compact Layouts and multi-select picklist fields.

· Hands-on experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships objects like Master-Detail, Lookup.

· Maintaining profiles roles and Standard Objects like user Accounts, Contacts, Leads, Campaigns and also created user Roles and Profiles and given them Security controls and shared settings.

· Implemented the Web-to-Lead functionality and create Email Templates.

· Implemented Users, Profilers, Roles, Public Groups, Role Hierarchies, Sharing Rules, Permission Sets and Record Level Permissions to provide shared access among the users.

· Designed, developed and maintained Record triggered flows for automations.

· Designed, developed and maintained Autolaunched flows and Scheduled Flows.

· Created Approval Processes, maintained existing Process Builder and Workflow Rules for automations.

· Migrated existing Process Builders and Workflow Rules in Record Triggered flows.

· Developed apex classes, apex triggers for business requirements.

Developed invocable methods for process builder and flows

Education

Bachelor of Arts -

Law
İstanbul

Skills

    Salesforce Clouds

    Lightning Sales Cloud Lightning Service Cloud

    Development

    Backend Development Skills - Developed and maintained custom business logic via following,

    Apex Apex Classes Apex Triggers Async Apex Invocable Apex Dynamic Apex

    Apex Based Unit testing Apex Test classes

    SOQL SOSL DML Dynamic SOQL Dynamic SOSL

    REST API SOAP API JSON XML Web Services

    Salesforce REST API Salesforce SOAP API

    Front Development Skills - Developed and maintained custom user interfaces via following,

    Lightning Web Components

    Visualforce Pages Lightning Apps

    HTML JS CSS Salesforce Lightning Design System

    Screen Flows

    Record Triggered Flows Autolaunched Flows Scheduled Flows

    Process Builder Workflow Rules

    Approval Process

    Administration

    Salesforce Administration Data Model Sharing Model

    Reports & Dashboards

    Data Migration Tools Data Loader Data Migration Wizard Dataloaderio Workbench

    Development Tools Developer Console VS Code Postman Workbench

    Deployment Tools Change Sets Copado Workbench Salesforce DevOps Center SFDX CLI

    Project Management Tools Jira

    Soft Skills Leadership Team Player

Certification

Salesforce Certified Administrator

Salesforce Platform Developer-1

Copado Certified Fundamentals I

Timeline

Salesforce Developer

End Client Kroger
03.2019 - Current

Bachelor of Arts -

Law
TUGBA DAG ONAT