Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHAITANYA THIRAMDAS

Summary

Innovative Salesforce Administrator and Developer with over 4 years of expertise in architecting and delivering transformative Salesforce solutions that elevate business performance. Proficient in leveraging Apex, Lightning Web Components (LWC), Salesforce Flows, and Process Builder to create seamless automations and intuitive user experiences across Sales Cloud, Service Cloud, and Marketing Cloud. Recognized for driving operational excellence through strategic data migrations, robust API integrations, and dynamic reports and dashboards that empower data-driven decisions, achieving a 35% reduction in system processing times and a 40% decrease in manual tasks by optimizing workflows and consolidating over 200 validation rules. As a Salesforce Certified Administrator and Platform Developer, technical expertise is combined with a passion for collaboration, ensuring scalable, secure, and high-impact solutions in dynamic, cross-functional environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Developer

Airen Technologies LLC
11.2024 - Current
  • Developed custom Apex classes and triggers to automate business processes and boost efficiency.
  • Designed and maintained Lightning Web Components (LWC) for improved user experience and workflow efficiency.
  • Supported data migration projects from legacy systems to Salesforce using Data Loader.
  • Automated tasks with Salesforce Flows and Process Builder to streamline operations.
  • Collaborated on cross-functional marketing initiatives leveraging Salesforce Marketing Cloud (SFMC), including building data extensions, supporting campaign segmentation, and assisting with email template customization using HTML and AmpScript.
  • Troubleshot issues and created reports/dashboards to ensure system stability and provide actionable insights.
  • Consolidated over 200 validation rules and workflow processes within Salesforce, reducing system processing times by 35% and enhancing data integrity for more than 100 end users across multiple departments.
  • Engineered and optimized over 50 automation workflows using Flow Builder in Salesforce over a 12-month span, reducing manual intervention by 40% and increasing process completion rates for cross-functional teams across three business units.

Salesforce Admin

CA Technologies
12.2019 - 07.2022
  • Managed user access and security controls for a growing user base, supporting a 20% increase without security incidents, while customizing roles, profiles, and permission sets.
  • Optimized Salesforce configuration and automation by customizing objects, fields, page layouts, and record types, and building validation rules, workflow rules, approval processes, and custom flows to streamline business functions and improve data quality.
  • Ensured high data integrity by performing data imports, deduplication, and quality checks using Data Loader and Import Wizard, achieving 97% data integrity.
  • Enhanced business intelligence and user adoption by creating dashboards and reports for sales and support teams, and providing end-user training, documentation, and troubleshooting.
  • Supported development and integration initiatives by assisting with Visualforce/Apex changes and integrating third-party applications to automate workflows and extend platform capabilities for business development, sales, and customer service.
  • Streamlined user onboarding processes by deploying automated provisioning flows and integrating authorization checks, reducing manual intervention, and supporting seamless scaling during high-growth periods.

Education

Master's - Computer Science

Campbellsville University
Campbellsville, KY

Bachelor's - Computer Science

Geethanjali College of Engineering And Technology
Hyderabad ,Telangana

Skills

  • Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud (if applicable), Salesforce Platform
  • Programming & Development: Apex Classes, Triggers, Batch Apex, Scheduled Jobs, Queueable Apex, Visualforce, Lightning Web Components (LWC), Aura Components, SOQL, SOSL
  • Declarative Tools: Flows (Record-Triggered, Scheduled, Screen Flows), Process Builder, Workflow Rules, Approval Processes, Validation Rules, Formula Fields, Roll-Up Summaries
  • Integration & APIs: REST API, SOAP API, Named Credentials, Auth Providers, External Services, Platform Events Middleware tools: MuleSoft, Dell Boomi, or others (if used)
  • DevOps & Deployment: SFDX (Salesforce DX), Change Sets, ANT Migration Tool, Git, GitHub, Bitbucket, Jenkins, CI/CD automation, Scratch Orgs
  • Data Management & Tools: Data Loader, Import Wizard, Workbench, Data Export, Duplicate Management, Data Relationships
  • Security & Access: Profiles, Permission Sets, Role Hierarchy, Sharing Rules, Org-Wide Defaults (OWD), Login Flows, Session Settings, Field-Level Security
  • Testing & Debugging: Apex Test Classes (75% coverage), Developer Console, Debug Logs, Postman, Workbench
  • Project Management & Collaboration: Jira, Confluence, Agile/Scrum, Slack, Microsoft Teams
  • IDEs & Tools: Visual Studio Code with Salesforce Extension Pack, Dev Hub, Trailhead, Salesforce CLI

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer

Timeline

Salesforce Developer

Airen Technologies LLC
11.2024 - Current

Salesforce Admin

CA Technologies
12.2019 - 07.2022

Master's - Computer Science

Campbellsville University

Bachelor's - Computer Science

Geethanjali College of Engineering And Technology

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CHAITANYA THIRAMDAS