Tujuana Barr
Kernersville,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
Novant Health Clemmons Medical Center
06.2024 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Scheduler/Medical Receptionist
Novant Health Kernersville Medical Center
10.2017 - 06.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Supported office staff and operational requirements with administrative tasks.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
School Externship II
Kernersville Medical Center
12.2022 - 01.2023
- Served as Project Manager
- Shadowing Clinic Administrators
- Worked alongside the Director of Operations at Kernersville Medical Center
School Externship I
Kernersville Medical Center
12.2021 - 01.2022
- Worked in Payroll
- Answering Calls
- Worked in Customer Service
- Worked in Supply Chain & Inventory
- Worked with Risk Management Department on Patient Complaints
Home Health Aide
Gentiva Home Health Services
01.2008 - 10.2015
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Referral Coordinator
Kernersville Medical Center
01.2013 - 01.2015
- Scheduled appointments with specialists on behalf of clients.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with medical staff to ensure appropriate referrals based on individual patient needs and insurance coverage.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Reduced wait times for specialist appointments by proactively identifying available slots and coordinating schedules.
Certified Nursing Assistant
Kernersville Medical Center
01.2011 - 01.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Bachelor of Science - Healthcare Administration, Acute Care
ECPI University
Virginia Beach, VA05.2023
Skills
EHR Systems
Medical Records Management
Front Desk Operations
HIPAA Guidelines
Critical Thinking
Patient Referrals & Patient Scheduling
Regulatory Documentation
Healthcare Administration
Teamwork and Collaboration / Staff Meetings
Order Purchasing
Scheduling Tests and Procedures
Office Coordination
Certification
Certified Nursing Assistant - November 2025
CPR/RQI Responder - December 2024
Timeline
Administrative Assistant II
Novant Health Clemmons Medical Center
06.2024 - Current
School Externship II
Kernersville Medical Center
12.2022 - 01.2023
School Externship I
Kernersville Medical Center
12.2021 - 01.2022
Scheduler/Medical Receptionist
Novant Health Kernersville Medical Center
10.2017 - 06.2024
Referral Coordinator
Kernersville Medical Center
01.2013 - 01.2015
Certified Nursing Assistant
Kernersville Medical Center
01.2011 - 01.2013
Home Health Aide
Gentiva Home Health Services
01.2008 - 10.2015
Bachelor of Science - Healthcare Administration, Acute Care
ECPI University
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