TUKA SHIHADEH
Bridgeview,IL
Summary
A hard-working Registered Nurse with 400+ hours of clinical experience in hospitals, dedicated to delivering exceptional and compassionate care to a diverse community of patients. Establishes strong relationships between medical providers and patients, fostering trust and open communication. Thrives in high-pressure environments, adept at multitasking while maintaining a positive and empathetic demeanor. Demonstrates excellent time management skills and exhibits strong leadership qualities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Spark Technology Services
07.2018 - 03.2022
- Successfully managed day-to-day operations, providing guidance and leadership to ensure efficient workflow.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Responsibility for operation and maintenance schedules.
Supervisor of the oxygen and ventilators department
Hayat Home Medical Equipment
02.2017 - 05.2018
- Got promoted as a supervisor within the first 2 months of working
- Completed administrative tasks with insurance companies, including billing and coding
- Delegated tasks to start and finalize Oxygen, NIV, and AffloVest orders
- Managed an excel sheet for several employees to organize daily orders.
Medical office Manager
Joint Relief Institute
03.2015 - 05.2016
- Organized patient files using modern software
- Ordered all the supplies, injections, etc
- Needed for patients and administrative duties
- Prepared injections and assisted with injection procedures
- Assessed candidate's qualifications during the hiring process
- Delegated and managed various tasks & projects.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Education
Associate - Nursing
Moraine Valley Community College
01.2023
Bachelor's - Bachelor of Healthcare Management in Allied Health
Robert Morris University
11.2014
Other - Massage Therapy Certificate
Moraine Valley Community College
05.2013
Associate of Science - Applied Science
Moraine Valley Community College
05.2013
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Time management abilities
- Problem-Solving
- Adaptability and Flexibility
- Multitasking
- Safety oversight
- great communication skills
- Fast learner
Certification
Massage Therapy
Timeline
Operations Supervisor
Spark Technology Services
07.2018 - 03.2022
Supervisor of the oxygen and ventilators department
Hayat Home Medical Equipment
02.2017 - 05.2018
Medical office Manager
Joint Relief Institute
03.2015 - 05.2016
Bachelor's - Bachelor of Healthcare Management in Allied Health
Robert Morris University
Other - Massage Therapy Certificate
Moraine Valley Community College
Associate of Science - Applied Science
Moraine Valley Community College
Associate - Nursing
Moraine Valley Community College
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