Tulia Zepeda
El Paso,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Consumer Loan Officer
Gecu Federal Credit Union
09.2022 - Current
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Maintained strict confidentiality of bank records and client information.
- Collaborated with other departments to promptly process loan applications.
- Submitted loan applications to underwriter for verification and recommendations.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Proactively identified solutions for customers experiencing credit issues.
Business Owner/Operator
Moonlight P & Q, LLC
02.2016 - 01.2022
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Quality Control Supervisor
Conagra Brands
06.2014 - 02.2016
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Determined quality department standards, practices and procedures.
Laboratory Assistant
Solaris Laboratories
01.2013 - 05.2014
- Implemented lab procedures to prevent errors and protect staff.
- Obtained samples for testing following standard protocols.
- Analyzed test data and presented findings using charts and graphs.
- Prepared, embedded, cut, stained, mounted, labeled and catalogued tissue sections.
- Logged patient information and recorded results into system.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Assisted pathology team with skilled analyses by preparing tissue samples.
Education
Bachelor of Science - Microbiology
The University of Texas At El Paso
El Paso, TX12.2012
Skills
- Financial Management
- Complex Problem Solving
- Policy Development
- Integrity and Transparency
- Judgement and Decision Making
- Relationship and Team Building
Languages
Spanish
Native or Bilingual
Timeline
Consumer Loan Officer
Gecu Federal Credit Union
09.2022 - Current
Business Owner/Operator
Moonlight P & Q, LLC
02.2016 - 01.2022
Quality Control Supervisor
Conagra Brands
06.2014 - 02.2016
Laboratory Assistant
Solaris Laboratories
01.2013 - 05.2014
Bachelor of Science - Microbiology
The University of Texas At El Paso
Similar Profiles
April MartinezApril Martinez
Consumer Loan Officer at GECU Federal Credit UnionConsumer Loan Officer at GECU Federal Credit Union
Carmel H. Elizardo Jr.Carmel H. Elizardo Jr.
Property Manager (CPM) at Credit Human Federal Credit UnionProperty Manager (CPM) at Credit Human Federal Credit Union
Victoria LaraVictoria Lara
Member Service Representative at Credit Human Federal Credit UnionMember Service Representative at Credit Human Federal Credit Union