Tumira Young
Houston
Summary
Dynamic Fraud Analyst with a proven track record at PayPal, specializing in data analysis and fraud prevention. Expert in executing investigations and enhancing detection strategies, while fostering collaboration across teams. Adept at dispute resolution, ensuring compliance and audit readiness in high-stakes environments. Committed to driving results and mitigating risks effectively.
Overview
7
7
years of professional experience
Work History
Fraud Analyst
PayPal
06.2022 - 10.2025
- Conducted thorough analysis of transaction data to detect suspicious activity and mitigate fraud risks.
- Executed comprehensive investigations on flagged accounts to uphold policy compliance.
- Spearheaded collaboration with cross-functional teams to strengthen fraud detection strategies and tools.
- Oversaw documentation maintenance of fraud cases for regulatory compliance and audit readiness.
Customer Service Representative
AT&T Mobility
06.2019 - 05.2022
- Facilitated customer inquiries by delivering timely and accurate information on services and products.
- Addressed customer complaints with efficiency, ensuring satisfaction and strengthening relationships.
- Leveraged CRM software to document interactions and monitor customer feedback.
- Facilitated collaboration among team members to optimize processes and improve service delivery.
Claims Processor
Health Help
06.2018 - 05.2019
- Processed and reviewed insurance claims for accuracy and compliance with policy guidelines.
- Utilized claims processing software to manage and track claim submissions efficiently.
- Collaborated with health care providers to obtain necessary documentation for claim resolution.
- Resolved discrepancies by investigating claim issues and communicating with relevant stakeholders.
Education
High School Diploma -
Klein Forest HS
Houston, TXSkills
- Data analysis
- Fraud prevention
- Fraud detection
- Dispute resolution
Timeline
Fraud Analyst
PayPal
06.2022 - 10.2025
Customer Service Representative
AT&T Mobility
06.2019 - 05.2022
Claims Processor
Health Help
06.2018 - 05.2019
High School Diploma -
Klein Forest HS