Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

TUNG TRIEU

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Overview

18
18
years of professional experience

Work History

Computer Technician

Csat Solution
09.2015 - Current
  • Every day I will receive, trouble shoot, repair and test all Dell Platform.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Linked computers to network and peripheral equipment.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Resolved technical issues for clients through remote support, increasing customer satisfaction.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

IT Technical Support Specialist

Asia Control
Ho Chi Minh City, VietNam
07.2006 - 10.2013
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.

Motherboad Tester

Internash Global Services, LLC
Houston, TX
02.2013 - 06.2013
  • Followed safety protocols while handling hazardous materials.
  • Repaired faults, reassembled products, and completed additional tests.

Employee

G&H Diversified Manufacturing
Houston, TX
06.2013 - 08.2024

Education

2 year college - it support specialist

Ho Chi Minh City
05.2006

Skills

  • Computer repair technician
  • IT Support
  • Hardware troubleshooting
  • Software Installation
  • Operating System Expertise
  • Parts Replacement
  • Network configuration
  • System Upgrades
  • Computer Assembly
  • Printer setup
  • Help Desk Support
  • Valid Driver's License

Personal Information

Title: IT Support

Languages

Vietnamese
Native or Bilingual

Timeline

Computer Technician

Csat Solution
09.2015 - Current

Employee

G&H Diversified Manufacturing
06.2013 - 08.2024

Motherboad Tester

Internash Global Services, LLC
02.2013 - 06.2013

IT Technical Support Specialist

Asia Control
07.2006 - 10.2013

2 year college - it support specialist

Ho Chi Minh City

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TUNG TRIEU