Summary
Overview
Work History
Education
Skills
Timeline
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TuNija Harris

Rocky Mount,NC

Summary

To secure a position in a company that will lead to a long lasting relationship and opportunity for growth and advancement. Highly motivated and quickly adapting to my work environment.

Skilled in operating and maintaining packaging machinery, performing quality checks, and adhering to safety protocols. Known for strong team collaboration, adaptability to changing needs, and focus on achieving precise results. Reliable and organized, consistently upholding high standards in all tasks.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

UnitedHealthcare
Remote
01.2025 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed claims and ensured accurate documentation in compliance with company policies.
  • Collaborated with team members to enhance service delivery and client satisfaction levels.
  • Utilized CRM software to track interactions and maintain detailed customer profiles.
  • Assisting with appointments, benefits, data entry and customer service

Pharmaceutical Packaging Technician

Purdue Pharma
Wilson, NC
02.2024 - 01.2025
  • Operated pharmaceutical packaging machinery
  • made sure set ups was in compliance with GMP
  • Conducted quality inspections to verify packaging accuracy and adherence to specifications
  • Worked with teams to troubleshoot packaging issues
  • Worked with team to meet daily production task
  • practice right the first time
  • stayed up to date with SOP

Pharmaceutical Packaging Technician 2

Sandoz Pharmaceuticals
Wilson, NC
05.2022 - 12.2024
  • Operated automated packaging machinery to ensure accurate product filling and labeling.
  • Conducted routine quality checks
  • Collaborated with team members to reduce downtime.
  • Trained new technicians on equipment operation and safety protocols to enhance team performance.
  • cleaning equipment with in SOP guidelines
  • practice right the first tim
  • Perform in process checks
  • Manage inventory of packaging, material and supplies

Quality Inspector

Sandoz Pharmaceuticals
Wilson, NC
05.2019 - 05.2021
  • Conducted thorough inspections of finished products to ensure compliance with quality standards.
  • pay attention to detail with visual checks
  • verify orders are fulfilled correctly

Education

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
05.2023

Skills

  • Customer Service
  • Critical thinking
  • Data entry
  • Problem solving
  • MES knowledge
  • Manufacturing / Packaging Process
  • Multitasking and Organization
  • Attention to Detail
  • Right the first Time / GMP

Timeline

Customer Service Representative

UnitedHealthcare
01.2025 - Current

Pharmaceutical Packaging Technician

Purdue Pharma
02.2024 - 01.2025

Pharmaceutical Packaging Technician 2

Sandoz Pharmaceuticals
05.2022 - 12.2024

Quality Inspector

Sandoz Pharmaceuticals
05.2019 - 05.2021

Bachelor of Science - Criminal Justice

Fayetteville State University