Turkessa Murray
Public Adjuster
McDonough,Florida
Summary
Well qualified with excellent customer service skills. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills,excellent time management and problem-solving skills.
Results-oriented Claims Adjuster bringing hands-on law enforcement experience and exceptional leadership and communication skills. Background includes criminal investigation, insurance fraud and surveillance.
Overview
16
16
years of professional experience
3
3
Certification
Work History
Licensed Field Underwriter
TK Insurance Agency
Miami Gardens, FL
11.2019 - Current
- Determined and documented loan conditions and communicated requirements and decisions.
Detention Officer
Krome Detention Center
Doral, FL
04.2010 - 05.2019
- Verified identification using specialized databases and methods such as fingerprinting.
- Making travel and meeting arrangement, preparing reports and maintaining appropriate filing system. Using tools,like MS Excel and office equipmen.
- Conduct inspections and documen any physical damage.
- Analyze complex information from different source. File reports.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Customer Service Representative
Bed Bath & Beyond
Aventura, FL
05.2002 - 06.2006
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Updated account information to maintain customer records.
- Developed and updated databases to handle customer data.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.1999
Skills
- Policy renewal
- Loss protection
- Policy quoting and pricing
- Quality assurance
- Data analysis
- Written Communication
- Training and Development
- Underwriting knowledge
- Legal proceedings knowledge
- Maintaining files
- Word Processing
Certification
2-14 Life Insurance
2-15 Health Insurance
6-20 All lines Adjuster
Notary Public
Some college
Broward Community College (2000-2001)
Criminal Justice
Business Administrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Licensed Field Underwriter
TK Insurance Agency
11.2019 - Current
Detention Officer
Krome Detention Center
04.2010 - 05.2019
Customer Service Representative
Bed Bath & Beyond
05.2002 - 06.2006
High School Diploma -
Miami Carol City Senior High School
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