Turner Van Laanen
Tampa,FL
Summary
Versatile and highly motivated professional with extensive experience in hospitality and retail, combined with a strong understanding of creative processes. Recognized for adaptability, quick learning, and improving organizational systems and efficiency. Technically proficient with a natural ability to master new tools and technologies. Over five years of experience as a sound engineer and designer, contributing to both creative and client-focused projects. Valued for strong work ethic, clear communication, and the ability to remain composed and thrive under pressure.
Overview
3
3
years of professional experience
Work History
Front of House Manager
Twisted Root
Eagle, CO
08.2024 - 09.2025
- Provided full-service including serving, bartending, hosting, management, and barista duties
- Handled all phone and in-person to-go orders, ensuring accuracy and satisfaction through problem solving and communication
- Coordinated directly with ownership on daily operations and ongoing changes
- Managed FOH inventory and vendor orders as well as maintaining relationships with suppliers
- Created and maintained staff schedules
- Lead onboarding and training for all new front-of-house employees, maintaining service standards across roles
Server
El Segundo
Eagle, CO
09.2023 - 08.2024
- Took guest orders and communicated them clearly to the kitchen and bar staff
- Delivered food and beverages efficiently in a high-volume restaurant environment
- Monitored tables to ensure timely service and responded to guest needs promptly
- Lead events and large group parties
Server
Farm Inn on Maine
Shawano, WI
08.2022 - 09.2023
- Accurately took and placed guest orders to the kitchen
- Delivered food and beverages promptly while ensuring guest satisfaction
- Performed routine side work such as restocking, cleaning, and organizing service areas
- Maintained cleanliness and organization within assigned sections
Education
GED -
Eden Prairie High School
Eden Prairie, Minnesota01.2014
Skills
- Leadership & Training – Team supervision, new hire training, and performance coaching in fast-paced environments
- Customer Experience & Conflict Resolution – Warm, direct communication style with proven ability to de-escalate tense situations and exceed expectations
- Operational Management – Inventory oversight, staff scheduling, vendor coordination, and POS/cash handling
- Process Improvement – Implemented systems for organizational efficiency, improved communication, and enhanced staff output
- Technical Proficiency – Confident with POS systems and digital tools; across a multitude of different platforms
- Creative Direction – Over 5 years of experience as an independent artist and engineer, managing end-to-end creative output and marketing strategy
- Adaptability & Work Ethic – Known for composure under pressure, problem-solving, and genuine care and expression in team and customer interactions
Awards
- Placed 3rd at State Robotics Championship
- 5th at World Robotics Championship
- Varsity in Robotics
References
References available upon request.
Timeline
Front of House Manager
Twisted Root
08.2024 - 09.2025
Server
El Segundo
09.2023 - 08.2024
Server
Farm Inn on Maine
08.2022 - 09.2023
GED -
Eden Prairie High School