Tushar Patel
Crown Point,IN
Summary
Dynamic Multi-Unit Manager at Dunkin with a proven track record in operations management and staff development. Successfully reduced employee turnover by fostering engagement and optimizing scheduling, leading to enhanced productivity and customer satisfaction. Adept at problem-solving and driving sales growth through effective team collaboration and communication.
Overview
10
10
years of professional experience
Work History
Multi-Unit Manager, Operating Partner
Dunkin
2016.02 - Current
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
Education
Math
Merrillville High School
Merrillville, IN06.2006
Skills
- Operations management
- Sales growth
- Staff development
- Employee engagement
- Teamwork
- Customer service
- Problem-solving
- Excellent communication
- Team collaboration
Languages
Gujarati
Native or Bilingual
Timeline
Multi-Unit Manager, Operating Partner
Dunkin
2016.02 - Current
Math
Merrillville High School