Tushar Sharma
CA
Summary
Dynamic Retail Operations Manager with proven expertise in team leadership and operational strategy implementation, driving customer satisfaction and store efficiency. Dynamic Retail Operations Manager with proven success in driving sales strategies and enhancing customer satisfaction. Expertise in operational management, team leadership, and strategic planning to achieve business goals.
Overview
7
7
years of professional experience
Work History
Retail Operations Manager
India Cash And Carry
Foster City, California
06.2020 - Current
- Managed daily store operations and ensured compliance with company standards.
- Monitored sales trends and adjusted merchandising strategies accordingly.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Conducted regular audits to maintain store safety and cleanliness standards.
- Collaborated with management team members to create effective plans for achieving business goals.
- Developed and implemented operational strategies to increase customer satisfaction levels.
- Provided leadership and direction to staff members while fostering an atmosphere of teamwork.
- Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
Retail Sales Associate
India Cash And Carry
Foster City, California
06.2018 - 06.2020
- Assisted customers with product selection and inquiries.
- Operated point-of-sale systems for customer transactions.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed inventory shipments and stocked shelves efficiently.
- Provided exceptional customer service to foster repeat business.
- Assisted customers with finding the right product for their needs.
Education
Bachelor of Science - Business Administration And Management
San Jose State University
San Jose, California, CA12-2025
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Canva
- Google Workspace
- Data visualization
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Spanish
Limited
Timeline
Retail Operations Manager
India Cash And Carry
06.2020 - Current
Retail Sales Associate
India Cash And Carry
06.2018 - 06.2020
Bachelor of Science - Business Administration And Management
San Jose State University