Kyaw Thant
Seattle,WA
Summary
Driven with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Everything Person
Hotel Five Seattle - A Piece Of Pineapple Hospitality
Seattle , WA
2023.11 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Worked through high volume environments with a calm demeanor.
Front Desk Agent
Crowne Plaza Hotel
Seattle , WA
2022.11 - 2023.08
- As a front desk agent, I was responsible for providing good customer service to any guests that checked into the hotel
- My experiences working at the Crowne Plaza Hotel consisted of high volume work with multi-tasking involved
- Examples include checking in 260 guests throughout the day while experiencing high volumes of calls and assisting with guest needs and complaints
- One of the best assets that I've learned from the job is to maintain cordial and professional dialogue with any disgruntled guests and show appreciation for any guests that check in to the hotel.
Front of House Team Member
Chick-Fil-A
Seattle , WA
2022.04 - 2022.11
- At Chick-Fil-A, I was trained to be able to deal with customers and provide great service
- Because of my experience at Chick-Fil-A, I have learned to be as helpful and approachable as possible with regards to customers and guests.
Education
Bachelor's degree (In progress) in Law and Justice -
Central Washington University
05.2024
Associate in Arts (AA) in General Studies -
Shoreline Community College
07.2020
Associate in Arts (AA) (Transferred to SCC) in General Studies -
Cascadia Community College
03.2019
Skills
- Customer service
- Guest services
- Multitasking
- Flexible and Adaptable
- Computer Skills
Certification
- Associate in Arts, 08/01/20, Present
- Food Handler Certification, 10/01/23, 10/01/28
- MAST Permit, 10/01/23, 10/01/28
Additional Information
- SKILLS
- Highly enthusiastic and willing to work.
- Fast learner.
- Fit and active.
- Compromising.
- Flexible.
- Good Temperament.
- Cooperative.
- Loves to interact with people and help if possible.
Work Authorization
Authorized to work in the US for any employer
Assessments
- Security guard skills, Proficient, 02/01/22, Assessing risks, enforcing security standards, and handling complaints
- Teamwork: Interpersonal skills, Proficient, 02/01/22, Responding to challenging team situations at work
- Verbal communication, Proficient, 02/01/22, Speaking clearly, correctly, and concisely
- Scheduling, Proficient, 02/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts
Languages
English, Fluent
Timeline
Everything Person
Hotel Five Seattle - A Piece Of Pineapple Hospitality
2023.11 - Current
Front Desk Agent
Crowne Plaza Hotel
2022.11 - 2023.08
Front of House Team Member
Chick-Fil-A
2022.04 - 2022.11
Bachelor's degree (In progress) in Law and Justice -
Central Washington University
Associate in Arts (AA) in General Studies -
Shoreline Community College
Associate in Arts (AA) (Transferred to SCC) in General Studies -
Cascadia Community College
- Associate in Arts, 08/01/20, Present
- Food Handler Certification, 10/01/23, 10/01/28
- MAST Permit, 10/01/23, 10/01/28
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