Tuyen Nguyen
Lorton,VA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
To look forward to leaning more about established policies & procedures along with interpreting & administering state & federal regulations.Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Admin and Office Specialist III and Senior Representative
Departments of Motor Vehicles
Alexandria, VA
04.2021 - 12.2022
- Processed multiple transactions such as title, driver license compliance, and other express services with confidential programs and computer software
- Responsible for issuing and creating official vital records such as birth certificates, death certificates, marriage licenses, divorce decree
- Supervised general representatives and provided a great experience to customers by following five fundamental core values of DMV operation.
- Developed and maintained positive customer relations and coordinated with team members to handle requests properly.
Assistant Manager
Sarah Fabrics
Takoma Park, MD
02.2016 - 09.2021
- Assisted General Manager as directed and served on behalf of the manager when the manager was absent. Increased sales by 10% by that year.
- Performed services with customer need as well as supporting customers as their needs
- Handled money transactions for a variety of customer purchases and motivated employees to greater levels of productivity.
- Mentored team members to enhance professional development and accountability in the workplace
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Merchandise Coordinator
T.J. Maxx at Fairfax
Fairfax, VA
06.2016 - 08.2017
- Answered customer questions regarding store merchandise, department information, and pricing
- Hired new merchandising employees and provided training.
- Organized on-site training to educate management and sales staff on benefits and care of product lines
- Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products
Education
Bachelor's Degree - Life Science
George Mason University
Fairfax, VA 08.2019 - 12.2021
Associate of Science - Life Science
Montgomery College
Rockville, MD 2010.09 - 2013.05
High School Diploma -
Takoma Academy High School
Takoma Park, MD 09.2008 - 06.2010
Skills
Understanding of office operations
Timeline
Admin and Office Specialist III and Senior Representative
Departments of Motor Vehicles
04.2021 - 12.2022
Bachelor's Degree - Life Science
George Mason University
08.2019 - 12.2021
Merchandise Coordinator
T.J. Maxx at Fairfax
06.2016 - 08.2017
Assistant Manager
Sarah Fabrics
02.2016 - 09.2021
High School Diploma -
Takoma Academy High School
09.2008 - 06.2010
Associate of Science - Life Science
Montgomery College
2010.09 - 2013.05
Additional Information
- Participated in the Vietnamese American Cultural Center to feed the homeless around D.C.
- Volunteered in Viet Nam Medical Assistance Program for over a year from 2014 to 2015 to contribute to health education and fundraising for Vietnamese communities.
- Interned and helped in Personal Transformation and Courage Institute courses with Professor Mark Thurston and Mary Elizabeth Lynch.