Summary
Overview
Work History
Education
Skills
Hobby
Timeline
Generic

TYLER WALLACE

Fort Lauderdale,FL

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience

Work History

Self Employed

Wallace Development
01.2010 - Current
  • Interviewed, on-boarded, and trained individuals and developed team culture
  • Public speaking for presentations and training sessions
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.
  • Read and studied 50+ Leadership, Personal Growth, Relationship and Positive Mindset books.

Call Center Representative

Tek Tronix
02.2015 - 03.2016
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Membership Consultant

LA Fitness
03.2013 - 01.2015
  • Implemented process improvements and upgrades to facilitate online registrations.
  • Overcame objections with deep knowledge of membership benefits, scripted responses and persuasive communication skills.
  • Cultivated a welcoming atmosphere within the facility, fostering a sense of community among members that supported long-term loyalty.
  • Implemented effective follow-up strategies for prospective clients who expressed interest but had not yet committed to joining the club.

Store Associate

Abercrombie & Fitch
08.2012 - 02.2013
  • Cashier duties such as cash handling and utilizing POS for card transactions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.

Branch Manager

College Works Painting
01.2009 - 01.2010
  • Ran sales and marketing team in gorilla marketing
  • Efficiently lead crews to paint houses under specific budgets
  • Grossed over $40k in sales just in one Summer
  • Maintained friendly and professional customer interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Education

Business Marketing

Portland State University
Portland, OR
10.2024

General Education, Business Entrepreneurship

Oregon State University
Corvallis, OR
01.2011

High School Diploma -

Sunset High School
Beaverton, OR
01.2009

Skills

  • Effective Decision Making
  • Customer Focus
  • Strategic Visioning
  • Talent Development
  • Relationship and Team Building
  • Business Development
  • Leadership and People Development

Hobby

Pursing Flight School for both Fixed Wing and Rotor.

I currently have 10-15 hours in both Cessnas and Robinson R22

Would like to continue pursuing and achieving both licenses and eventually get my own plane.

Timeline

Call Center Representative

Tek Tronix
02.2015 - 03.2016

Membership Consultant

LA Fitness
03.2013 - 01.2015

Store Associate

Abercrombie & Fitch
08.2012 - 02.2013

Self Employed

Wallace Development
01.2010 - Current

Branch Manager

College Works Painting
01.2009 - 01.2010

General Education, Business Entrepreneurship

Oregon State University

Business Marketing

Portland State University

High School Diploma -

Sunset High School
TYLER WALLACE