Twaneisa Stevenson
Conyers,Ga
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Insurance Specialist
Humana
03.2022 - Current
- Assisted in the development of new products, services, and procedures to meet customer needs.
- Conducted periodic audits of policy documents to ensure accuracy of information maintained.
- Prepared detailed reports summarizing findings from investigations into suspicious claims activity.
- Responded promptly to customer inquiries about their policies and provided timely updates as needed.
Medical Assistant
Grady Memorial Hospital
01.2020 - 08.2023
- Assess patient vital signs
- Perform glucose monitoring draws
- Perform lab draws
- Utilize patient care tech.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
CNA/ MA
America's Best Healthcare
01.2016 - 01.2020
- Read and analyze incoming memos, submissions, and reports to determine their significance
- File and retrieve records and reports
- Prepare internal/external documents for physicians.
Sales Associate
DD's Discount Retail Store
01.2017 - 01.2018
- Managed cash register including customer returns
- Help keep merchandise organized and clean.
Patient Care Technician, Certified Nursing Aid, Phlebotomy Technician, Medical Assistant
Educational Training
09.2016 - 01.2018
- Reliable, service focused, nursing professional with excellent patient care and charting skills gained
- Successfully trained to assess vital signs, perform lab draws, and glucose monitoring
- Complied with HIPPA, OSHA, and company standards while delivering efficient and confidential customer service
- Trained to advocate on behalf of facility, patient, and the insurance company prior to approval
- Efficient in collecting specimens, using both capillary, and venipuncture methods according to OSHA and CLIA standards.
Education
Certificate - Medical Assistant, Patient Care Technician, Phlebotomy Technician
Woodruff Medical Training Center
01.2018
Diploma -
Columbia High School
01.2012
Skills
- Account Management Expertise
- CRM Software
- Customer Follow-Up
- Customer Service
Professional Skills Profile
Friendly, energetic, diligent, and hardworking individual seeking career in the medical field where I can use my knowledge and skills to give excellent care to patients, and become a valuable asset to my employer. Proficient in Microsoft Excel, recording data, problem solving, and building positive internal/external rapport. Comfortable operating in fast-paced environments.
Timeline
Insurance Specialist
Humana
03.2022 - Current
Medical Assistant
Grady Memorial Hospital
01.2020 - 08.2023
Sales Associate
DD's Discount Retail Store
01.2017 - 01.2018
Patient Care Technician, Certified Nursing Aid, Phlebotomy Technician, Medical Assistant
Educational Training
09.2016 - 01.2018
CNA/ MA
America's Best Healthcare
01.2016 - 01.2020
Certificate - Medical Assistant, Patient Care Technician, Phlebotomy Technician
Woodruff Medical Training Center
Diploma -
Columbia High School
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